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Augment

Score7 out of 10

1 Reviews and Ratings

What is Augment?

Augment is an augmented reality platform designed to help businesses deploy and manage visualization solutions for various purposes such as R&D, field sales, eCommerce, and training. According to the vendor, Augment caters to businesses of all sizes, from small startups to large enterprises. Professionals and industries such as sales representatives, marketing managers, product designers, eCommerce retailers, and field sales teams are said to benefit from using Augment to enhance their workflows and engage customers.

Key Features

AR Viewer: According to the vendor, Augment provides an AR Viewer that allows users to view their 3D products in augmented reality. It supports ARKit and ARCore, provides offline access to products, and enables the display of multiple products simultaneously.

3D Viewer: According to the vendor, users can view their 3D products in web 3D using Augment's 3D Viewer. It can be easily integrated into websites and mobile apps, supports all modern browsers and mobile platforms, and allows for real-time configuration and dimension display.

Places: The vendor claims that with Augment's Places feature, users can capture augmented reality simulations of customer environments and reuse them for off-site product design simulations. Modifications can be made easily, and places can be shared for collaboration between field and remote design teams.

3D Factory: According to the vendor, Augment's 3D Factory feature allows users to upload 2D images and specifications of products and receive high-quality AR-ready 3D models. The process involves submitting images and specs, reviewing the quality through the 3D Viewer, and supporting high-volume 3D production.

eCommerce: The vendor states that Augment's eCommerce solution enables retailers to enhance the online shopping experience by allowing shoppers to try products at home in real size through augmented reality. It can be integrated into eCommerce platforms, potentially increasing engagement and sales conversion rates.

Field Sales: According to the vendor, Augment's Field Sales solution empowers field sales representatives to simulate products in real size within the customer's environment, enhancing sales presentations and potentially improving efficiency. It is said to be suitable for various industries and may reduce customer visits and increase equipment sales.

Teams: The vendor claims that the Teams feature allows users to manage user access to 3D models, assign them to specific teams, and control access to folders of models and places in 3D Vault. Usage analytics provide real-time monitoring, and access control ensures data security and privacy.

3D Vault: According to the vendor, Augment's 3D Vault serves as a centralized platform for users to upload, store, and manage their 3D models securely. It supports easy uploading, organizing, and sharing of models, and can be seamlessly integrated into existing workflows.

Top Performing Features

  • Personalized recommendations

    Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

    Category average: 7

  • Multi-site management

    Administrators can manage multiple storefronts or websites under one umbrella.

    Category average: 8.1

  • Product variations

    Products with variations or configurable options are easy to list and easy to browse.

    Category average: 8.1

Areas for Improvement

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.8

  • Promotions & discounts

    Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

    Category average: 7.7

When you need to protect you tenent Augment

Use Cases and Deployment Scope

We use Augment to protect our clients Office365. MAke sure their 2A is turned on and working.

Pros

  • Checks location of user login
  • Show us when something has made a change in our Office365
  • Help us protect our clients Office365

Cons

  • A better way to setup Office365 the first time adding a clients
  • A better way to make sure the Office365 is login to account.
  • Better information of what application is installed on Office365

Return on Investment

  • I get emails everyday when a change has been made in Office365
  • We feel more secure knowing we have a second pair of eyes helping us secure our Office365.
  • Great to see where you clients are login in from. If we find a client out of their area we make a phone call to make sure that is where they are.

Usability

Alternatives Considered

Microsoft 365, Meta Business Manager and Google Chrome

Other Software Used

Google Chrome, Microsoft 365, QuickBooks Online