Authenticx

Authenticx is a healthcare-focused software platform that ultilizes everyday conversations to listen at scale, making it possible to combine existing customer interactions across channels that are organized around any specific needs, interests, sources, and categories.

The ability to analyze large samples of conversation data with AI provides context and insight into an entire customer population. Analyzing conversation data allows for faster business pivots and effective identification of opportunities and challenges.

With the help of AI, Authenticx aggregates conversation data (calls, texts, chats, emails, and more) into one place so users can identify opportunities for a healthcare organization to enhance business outcomes.

Authenticx builds specialized, reliable AI trained by healthcare professionals for healthcare professionals to drive confidence in evaluations and insights.