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Avaamo

Score7 out of 10

2 Reviews and Ratings

What is Avaamo?

Avaamo headquartered in Los Gatos provides AI and chatbot building technology for sales, support, or IT operations.

Categories & Use Cases

Enterprise level AI technology to make conversations and UI seamless

Use Cases and Deployment Scope

Being in a consultative role with organisations, my role within the group is to translate complex business challenges into technical solutions through the use of strategy, creativity and technology. Avaamo is a innovative conversational interface provider that makes UI all the more seemless

Pros

  • Seamless and powerful transition to real person support
  • Not overly technical to implement in first instance
  • Intuitive conversational flow is paramount and delivered near-perfectly

Cons

  • Issues with other languages, such as Spanish currently
  • Expensive but arguably represents solid Value
  • No version control

Most Important Features

  • World-class AI
  • Cloud based platform
  • UI orientated approach to customer support

Return on Investment

  • ROI as end customers and end user appreciates new innovations
  • Increase on customer retention as it's cutting edge
  • Enterprise level customer acquisition uptick as new partnerships shine

Alternatives Considered

AliveChat and Kore.ai