Use Cases and Deployment Scope
Best tool used during Covid Work from home phase. We were able to move people to WFH setup easily and incorporate the remote sessions. Our IT desk were able to achieve 0 errors during the time due to timely connects with the employees. We have still been able to use the tool for remote connects and training sessions. However, post office resuming, the use has been pretty minimal.
Alternatives Considered
Avaya Cloud Office and TeamViewer
Other Software Used
TeamViewer, Microsoft Teams, Google Meet