Avatar Systems Review
Rating: 1 out of 10
IncentivizedUse Cases and Deployment Scope
We no longer use Avatar Systems, but when we had it, it served the basic needs of our SUD clinic. It was very locked down and customizability was low I found. The setup was very basic and didn't have everything we needed. For basic charting of routine medical visits, this would suffice. In my opinion, I would not recommend it for specialty or inpatient services.
Pros
- Locked down permissions for access
Cons
- customer service
- customization
- response times to tickets
- tier one support
- post transition support
- functionality improvements for templates
- more robust options for more than basic visit types
Likelihood to Recommend
Avatar Systems is appropriate for basic routine medical visit charting. In my opinion, I would not use it for anythin beyond that. I was not impressed with Avatar's capabilities and customization. The system is great for locked down user level permissions.
RR
Ryan Roark
Clinical Informatics/EHR Administrator in Information Technology at Crossing (201-500 employees)
Vetted Review
2 years of experience