Azure Health Bot

Azure Health Bot enables developers in healthcare organizations to build and deploy AI-powered, compliant, conversational healthcare experiences at scale. It combines built-in medical database with natural language capabilities to understand clinical terminology and can be customized to support an organization's clinical use cases. The service aims to ensure alignment with industry compliance requirements and is privacy protected to HIPAA standards.

Users can:

• Create virtual health assistants with built-in healthcare capabilities such as medical database and triage protocols
• Customize the bot to meet requirements with healthcare specific configuration options and extensibility tools
• Leverage privacy and security mechanisms to align with industry compliance requirements
• Authenticate and integrate with EMR data using FHIR data connections to personalize patient flows

The service is used to create health bots using built-in medical knowledge bases, triage protocols and language models trained to understand clinical terminology. Users can trigger handoffs from a bot interaction to a doctor, nurse, or support agent, and leverage a library of industry specific scenario templates to accelerate the creation of healthcare use cases.