TrustRadius: an HG Insights company

BASIC Guru

Score10 out of 10

2 Reviews and Ratings

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Community insights

TrustRadius Insights for BASIC Guru are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient HR System: Multiple users have praised BASIC Guru as an excellent HR system, providing an efficient way to store staff documents such as inductions, contract paperwork, and ID. The software has been commended for its ease of use and the great training provided.

Useful Development Reminders: Reviewers have found the development reminders in BASIC Guru particularly useful in keeping their staff on track with training requirements. This feature helps ensure that employees stay up-to-date with their professional development goals.

Convenient Resource Center: Users appreciate the resource center in BASIC Guru, finding it both convenient and valuable. The resource center provides a centralized location for accessing various resources, including videos or online training materials, making it easy to set up groups and add information to the system.

Reviews

1 Review

Great for organizing and storing a lot of information!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Guru is used as a large database for our product information, SOP's, and general updates. Guru is vital to our team and we reference this application several times throughout the day. Each one of our products has its own Guru card that contains all product information from benefits, product page link, weight, sales pitches, etc.

Pros

  • Google Chrome integration works great
  • Easy and user-friendly UI
  • Great tagging, sorting, and organizing capabilities

Cons

  • Chrome extension often fails to work properly
  • Difficult to learn at first
  • General search function can be improved

Likelihood to Recommend

Guru is very well suited for storing lots of product information. It's very easy to tag and organize your Guru cards which makes it easy sort through later. You can also assign certain people the responsibility of making sure their team's Guru cards are up to date which also keeps everything clean, organized, and updated.
VU
Verified User
Employee in Customer Service (11-50 employees)
Vetted Review
BASIC Guru
3 years of experience