TrustRadius: an HG Insights company

Big Cartel

Score10 out of 10

4 Reviews and Ratings

What is Big Cartel?

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

Categories & Use Cases

Top Performing Features

  • Product catalog & listings

    Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

    Category average: 8.3

  • Product management

    Product catalog can be easily updated.

    Category average: 8

  • Branding

    Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

    Category average: 7.7

Areas for Improvement

  • Inventory management

    Includes tools or integrations for managing inventory.

    Category average: 7.7

  • Shipping

    Includes tools or integrations for order fulfillment of physical products.

    Category average: 7.7

  • Custom functionality

    Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

    Category average: 7.9

BigCartel is perfect for our business' simple e-commerce needs

Pros

  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.

Cons

  • For our needs I really can't think of anything!

Return on Investment

  • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.

Other Software Used

Xero, MINDBODY, Slack