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Bitdefender Managed Detection and Response (MDR)

Score8.3 out of 10

10 Reviews and Ratings

What is Bitdefender Managed Detection and Response (MDR)?

Bitdefender's Managed Detection and Response (MDR) gives customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining Bitdefender security technologies for MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.

A great piece of software from a long standing player in the marketplace

Use Cases and Deployment Scope

When looking for a reliable, highly effective solution we settled on bitdefender as one of the main offerings. With the integration with products such as n-able, it also makes for the ideal centrally managed product for msp’s. Having previously worked with vipre we were very impressed with how well bitdefender performed in comparison, with less resource issues reported by clients. We have seen some false positives raised which can take a while to get investigated but we ultimately can’t blame bitdefender for all of these. Instead we tend to see that it’s likely poor or lazy development by 3rd party software companies. The overall solution isn’t anywhere near as sophisticated as products such as sentinelone but at the same time we feel this is also reflected in the price point. This product is much more likely to be within the budget of smaller businesses

Pros

  • Doesn’t use masses of resources
  • Reliable and regular updating
  • Simple deployment
  • Reliable detection vs competitors

Cons

  • False positive reporting and resolution speed
  • More built in default exclusions for standard items such as virtual machine files
  • better compatibility with 3rd party software without the need for exceptions

Return on Investment

  • Quick deployment with Minimal need to ever reinstall
  • Great central management
  • Really competitive pricing

Alternatives Considered

SentinelOne Singularity, Microsoft Defender Vulnerability Management and Darktrace

Other Software Used

SentinelOne Singularity, Microsoft Defender for Endpoint