TrustRadius: an HG Insights company

Blackbaud eTapestry

Score2.7 out of 10

159 Reviews and Ratings

Top Performing Features

+8%

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Cat avg: 6.5

-13%

Constituent engagement and marketing

Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Cat avg: 6.9

-25%

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Cat avg: 7.9

-23%

Digital advocacy enablement

Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Cat avg: 6.5

Worst Performing Features

-50%

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Cat avg: 6.9

-25%

Social listening

The software can track constituents’ mentions of the organization on social media platforms.

Cat avg: 5.3

-32%

Text and phone donations

Constituents can donate via text or phone call.

Cat avg: 5.9

Blackbaud eTapestry Features from Reviews

Communications and Marketing

Constituent engagement and marketing features

5-23%
  • Constituent engagement and marketing

    Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

    Category average: 6.9

  • Social listening

    The software can track constituents’ mentions of the organization on social media platforms.

    Category average: 5.3

  • Digital advocacy enablement

    Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

    Category average: 6.5

Reporting and Analytics

Reporting and analytics about constituents and donations

5.2-23%
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

    Category average: 6.9

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

    Category average: 6.5

Fundraising and Events

The ability to accept and process donations and manage events

4.6-28%
  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

    Category average: 7.3

  • Text and phone donations

    Constituents can donate via text or phone call.

    Category average: 5.9

  • Volunteer shift management

    The software allows volunteers to sign up and check in for event shifts.

    Category average: 5.7

Security and Platform

Features related to security and general platform usage and implementation

5.3-27%
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

    Category average: 7.9

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

    Category average: 6.4

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

    Category average: 7.2