TrustRadius Insights for BlueCherry are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users have consistently praised BlueCherry for its intuitive user interface, with many stating that it makes tasks easy to accomplish. This sentiment was shared by several reviewers.
Comprehensive Solution: Many users have expressed their satisfaction with BlueCherry's comprehensive solution, which effectively manages the entire product lifecycle from design through to production and sales orders. This feature has been praised by multiple reviewers for providing seamless coordination and control over the entire process.
Great Visibility and Monitoring: The updates that came with the switch to Infinity have provided great visibility into the detailed aspects of businesses from all departments, enhancing monitoring and decision-making. Several reviewers have mentioned this improvement in visibility as a positive aspect of BlueCherry.
We use Blue Cherry in various aspects. Primarily, we implemented it as our ERP system to handle Production and sales orders, invoicing, advanced ship notifications, EDI communications, and various other tasks based around operating an apparel business. We have since implemented B2B eCommerce, collaborative supply chain to work with factories and vendors, PLM (Product Lifecycle Management, which is really an odd way of saying our apparel design management). Blue Cherry is used across the organization in all departments from New Development to Technical Design, Planning & Support, Accounting, and Warehouse. Executives also use it for various reports and BI data.
Pros
Manage production orders which is the primary portion of the business.
Manage Sales Orders including allocation based on rules so we can manage order fulfilment successfully.
Manage Designs and promotion to Styles which works so much smoother when integrated in the same base software.
Manage Invoicing and credit memos and be able to report on NSR and total sales, units moved, etc.
Cons
Blue Cherry being so robust can be quite a bit to manage and really requires good training of users.
Documentation is not the best due to the various possible configurations you can do with this system. It is difficult to document for all use cases.
Consistency throughout the product as far as language used in different screens referring to the same item, but language can be customized so it can generally be made to match as needed.
I think some really complete documentation on a few common use cases could be developed to help train users with properly formatted training sessions.
Blue Cherry Add-Ons generally feel like they have not been well tested before being released and sold to their customers. We had issue (some major where we stopped using them) with pretty much every single add-on we have purchased, from B2b eComm, Shopify connector, CSC (Collaborative Supply Chain), NuOrder connector as some major examples.
Likelihood to Recommend
Blue Cherry is competitively priced to compete with other solutions. It is well suited where a good training system is in place in the business and where at least a small IT team is present. I also would recommend on-prem installations as opposed to cloud-based as I have heard negative feedback about the cloud-based product. Blue Cherry may be more appropriate for companies that either are still developing their processes and can be tweaked to fit within the Blue Cherry ecosystem, or in larger companies where they can afford potentially substantial costs to customize Blue Cherry to their needs or desires.