Community insights
Pros
Ease of Use: Users have found BlueFolder easy to use and implement, with a virtually seamless integration process with the tech team. Most reviewers appreciate the user-friendly interface, which makes employee onboarding simple, with most finding the interface intuitive. The platform is easy to use and has allowed users to work more quickly.
Helpful Customer Support: Several reviewers have praised BlueFolder's customer support for being excellent, with a quick response and quick resolution of issues. Many users feel that customer support treats them like family rather than just another customer.
Useful Reports: Many reviews mentioned that BlueFolder's reports are highly appreciated and very useful for their needs. Reports and dashboards are easy to use, fairly intuitive to create and allow for customization, making it easier for businesses to track customers and service tickets efficiently.