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Brainshark Reviews & Insights

Score6.2 out of 10

83 Reviews and Ratings

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Community insights

TrustRadius Insights for Brainshark are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Reviews

52 Reviews

An easy to learn and effective tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Brainshark primarily as a content development tool. This allows us to use SME's to create presentations that can easily be exported as SCORM content that can be published on our enterprise LMS. This has allowed us much more flexibility, cut down on development time, and has empowered our organization to create targeted, specific training content that is easily updated so it is current and valid.

Pros

  • Content development
  • Works with all content types
  • simplifies and speeds up course development

Cons

  • Reporting - not as robust as most modern report engines
  • Not completely compatible with VR or HTML5 content
  • The system can get bogged down if you have lots of content
  • The admin management is not the best

Likelihood to Recommend

While it does not have all the bells and whistles, it is the easiest development tool to learn and use for most employees. The flexibility of the tool to use content developed in other tools the author is already familiar with is a great benefit. SCORM export is easy and the #1 reason we use this tool. Course development is no longer limited to our Instructional designers or developers.
EG
Eric Gibson
Sr. CWS Technology Consultant in Human Resources at CDW (10,001+ employees)
Vetted Review
Brainshark
13 years of experience
View profile

Brainshark - Simple, Easy and Sharp!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Brainshark to create, deliver and track our training programs as well as create a learning library for all of our digital learning content. Using BSK to deliver our various training programs allows us to keep up with managing our onboarding trainings and all of our various specialized trainings required by the employees role. It’s help eliminate time gaps from employees getting trained in a timely manner and when it matters most. We’ve also been able to set up “training now” so if someone runs into a how to situation they can access our learning library with specific micro learning material to help guide them.

Pros

  • Easy content creation.
  • Analytics and reporting.
  • Scorecards.

Cons

  • Removing learners enrollments.
  • Ability to send feedback or scores to a users specific hierarchy.

Likelihood to Recommend

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
LH
Lori Houser
Sales Training & Development in Sales at United Rentals (1001-5000 employees)
Vetted Review
Brainshark
2 years of experience
View profile

Brainshark for Developing and Training Your Entire Organization

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We usually use it for training purposes and to make sure our employees are compliant when it comes to certain compliance frameworks like HIPPA.

Pros

  • Sales Enablement.
  • New Hire Onboarding.
  • Learning and Development Platform.

Cons

  • It's not intuitive to use for less tech savvy personnel.
  • More of an educational platform rather than a sales enablement platform.
  • Reporting could be more granular.

Likelihood to Recommend

It would be great for onboarding new hires by breaking down the onboarding into different courses/milestones where each employee completes and tracks their progress. It might not be the best sales enablement platform as it lacks guest reporting and sharing/emailing content with external parties even though its integration with Salesforce is good to have a solution for training sales teams.
VU
Verified User
Advisor in Sales (51-200 employees)
Vetted Review
Brainshark
1 year of experience

Brainshark Review

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Brainshark is used to help guide employees with education for our company. For example, if they create a new product, we will have training on Brainshark that will be required by a certain date to complete to learn more about it. We also use it for training purposes. We are assigned certain training activities and receive a grade.

Pros

  • It's organized well.
  • It's easy to navigate.

Cons

  • Sometimes it is hard to find what you are assigned.

Likelihood to Recommend

Brainshark is great for new employees and the company to utilize to help them guide the employee throughout their onboarding process. I like how there are optional training sections that you can view as well as the mandatory training that you know you need to complete. I could see it used in many organizations.
LW
Lisa Weinberg
education solutions consultant in Sales at Elsevier (5001-10,000 employees)
Vetted Review
Brainshark
1 year of experience

10/10 for Brainshark! Make onboarding sales easier.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We had a ton of marketing and sales content, but we weren't able to compile it in one space. It's been incredibly beneficial during the onboarding process and our trainees really enjoyed using the program. They were able to work at somewhat of their own pace, but I could keep track of what had been done and when. With continued sales coaching, we were able to get our money's worth. Our entire organization uses this to keep up on our product and sales tactics and our sales team relies on it for all new hires and continued education. I'd absolutely suggest those looking for a Sales Content Manager to go with Brainshark.

Pros

  • Super easy to create content and extensive product library.
  • You can track who has completed each section and when.
  • Helps you create and manage your Sales and Marketing training content.
  • Q and A ability.
  • User navigation is very easy. UI is user-friendly.

Cons

  • Some of the technical aspects can be tricky- embedding a video, merging content, etc.
  • Editing
  • Branding
  • Customizable surveys

Likelihood to Recommend

Brainshark is best suited within an organization that needs the functionality of an online training program. It's great for sales and marketing. Brainshark was a great investment for our company. The ability to train candidates without standing in front of them talking for a week gave us a tremendous amount of time back and it's effective! It's simple to use and extremely customizable. Great for sales knowledge. There are so many ways you can implement it though, so if you choose this product make sure that you spend the time to understand all of the awesome stuff it can do.
VU
Verified User
Account Manager in Sales (11-50 employees)
Vetted Review
Brainshark
2 years of experience

Make your sales reps sharp by using Brainshark

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Brainshark is a software that we use in our company to coach and train our sales teams, reps and the whole department to prepare them for marketing and augmenting the sales of our company effectively and in an efficient manner. Its simple to use and it has helped our company grow our sales volume and in the process increase our revenue and market niche.

Pros

  • You can prepare your content and use it for coaching the sales team and reps in the manner that you like and based on your specific company context.
  • You can record training sessions as videos and use them later as webinars and online training.
  • It has a simple user-interface and this makes it more reliable and efficient.

Cons

  • Supported only in iOS mobile devices, hence locks out Android users.
  • The language supported, for now, is English and it should be expanded further to match other international languages.

Likelihood to Recommend

Brainshark works well in a scenario where as a company you are aiming to help your sales reps attain sales mastery. It offers organizations the ability to execute better onboarding, training, coaching, and continuous learning opportunities to their sales reps and teams (both current and future incoming employees).
RG
Richard Gichangi
Marketing Manager in Sales at CTC Tours & Travels Ltd (51-200 employees)
Vetted Review
Brainshark
3 years of experience
View profile

Relax your brain and use Brainshark!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Brainshark in two main ways. First, to be able to provide links anywhere, such as in emails, newsletters and our website. These links are primarily of webinars we have produced and trainings we have created. Second, for formal learning, creating curricula with classes, quizzes, webinars to review, surveys to take etc.

Pros

  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.

Cons

  • I think their general reporting could be more robust and/or easier to use
  • I don't like their main emphasis is now on sales. Our emphasis is education, technology, industry changes, as well as sales.

Likelihood to Recommend

I love what Brainshark does for me and how easy it is to train someone else to use it. Most people are familiar with PowerPoint and that makes and easy start that can be enhanced with animation, voice over and background music. You can also upload videos, SCORM compliant classes and more to make an easy to use system to present training and education. I have reviewed a number of other programs, and all seem to have the same weaknesses in reporting. Brainshark does what I need without a lot of difficult training.
BA
Betsy Abney
Wealth Management Academy Assistant Advocate at 1st Global (201-500 employees)
Vetted Review
Brainshark
7 years of experience
View profile

Increase your reach to customers with Brainshark

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Brainshark to promote our solutions and services and to drive customer acquisition. We use SlideShark for presentation, demonstrations and kiosks. We also integrate Brainshark presentations into customer displays that promote awareness, product and brand.

Pros

  • We use the video slide feature often for promoting our products. The video slide provides more motion and activity to attract viewers at the very beginning of the presentation.
  • SlideShark is a great mobile application that allows us to share presentation content and present during sales calls. It is easy to use and always ready.
  • We have been passing parameters to and from the Brainshark guest book for years. Using the guest book parameters, you can capture viewer information without the viewer completing fields. This works great in email applications where you can pass attributes into the guest book automatically.

Cons

  • Would like to see more user control for how videos are displayed in social media - selection of splash image, description, sizing, shareable links.

Likelihood to Recommend

For a long time, Brainshark focused their use case on producing training content. I was an early adopter and started using Brainshark presentations in short "trailers" for webinar promotion at Xerox Corporation. I continue to this day to use Brainshark as a customer acquisition tool. Brainshark has found its "sweet spot" now that they are focused on sales effectiveness and integrating with customer relationship management platforms.
MR
Mark Rice
CMO/Managing Partner in Corporate at Displays that PAY (1-10 employees)
Vetted Review
Reseller
Brainshark
15 years of experience
View profile

How I Use Brainshark

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can log in from anywhere and access. Some of these files are too large to share via email. The presentations are accessed through registered users only. You can view the presentations directly through Brainshark or open the file in a Microsoft PowerPoint document or PDF. It keeps all of our documents organized. There are folders that can be created, which is what helps keep it organized too.

Pros

  • Security through registered users.
  • Storage of large files.
  • Organization of information.

Cons

  • The timer per page is too fast.

Likelihood to Recommend

It is helpful for Product launches/updates and presentations about our company.
VU
Verified User
Employee in Marketing (51-200 employees)
Vetted Review
Brainshark
1 year of experience

Brainshark Offers A Swimmingly Good Content System

Rating: 10 out of 10

Use Cases and Deployment Scope

Brainshark is used primarily by Sales and Marketing, though other departments create some content. It is used internally only; we do not send presentations to customers or the public. It is fantastic for delivering a consistent message to a large group of people - for example the entire sales force. Saves a lot of time and effort versus creating a one-way webinar style broadcast.

Pros

  • Consistency - the same message is delivered.
  • Speed - a presentation can be created quickly.
  • Execution - very easy to use by creators and viewers.

Cons

  • More video focus.
  • Integrated video/audio editing.
  • Improved advanced reporting.

Likelihood to Recommend

Brainshark is great for simple messages and for soft skills, but I might find it challenging for delivering hardware or technical training.
VU
Verified User
Program Manager in Sales (1001-5000 employees)
Vetted Review
Brainshark
4 years of experience