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Brazen Reviews & Insights

Score9 out of 10

6 Reviews and Ratings

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Community insights

TrustRadius Insights for Brazen are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Transcript Review Feature: Users appreciate the ability to review transcripts of engagements after chats have closed with candidates. This feature provides valuable insights and information for recruiters, allowing them to revisit conversations and gain a deeper understanding of candidate interactions. It helps identify any missed details or opportunities that may have occurred during the live chat sessions.

Complete Resume View and Note-taking Option: Users highly value the option to have a complete view of all resumes within the Brazen platform. They can easily access and refer back to candidate profiles, ensuring they have all the necessary information at their fingertips. The ability to pause and draft summary notes further enhances organization by allowing users to capture important details, key takeaways, or action steps regarding each candidate's resume.

Flexible Availability for Chats: Users find it convenient that they can select their availability for chatting with candidates on the Brazen platform. This flexibility allows recruiters to manage their time effectively and engage in meaningful conversations when it best suits their schedule. Whether it's during designated hours or outside regular working hours, this feature ensures that recruiters can connect with candidates at their convenience while maintaining a healthy work-life balance.

Brazen Reviews

5 Reviews

Good product, easy to use

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Brazen to host job fairs. Some have been community job fairs open to several businesses from various industries and some have been company specific to help one of our clients hire workers for several departments.

Pros

  • Allowing exhibitor customization within virtual booths
  • Managers participants (job seekers) really well setting up queues for exhibit booths
  • East administration using a real-time event dashboard

Cons

  • Allow company reps to refer participants to other reps in their booth
  • Dashboard for employers to see how many participants are in queue to speak with them. Employer reps don't seem to know how much volume they have waiting
  • 2 way communication via chat for administrator to employer reps may be helpful

Likelihood to Recommend

Job fairs, resource fairs. May not be as well suited for conference that encourages networking among participants.
RL
Ryan LaGrange
Manager of Workforce Development in Professional Services at LEDA - Lafayette Economic Development Authority (11-50 employees)
Vetted Review

Great product!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We have used Brazen for many virtual events across the organization. It helps us connect with potential candidates for our open positions! There have been many new enhancements that have been launched recently that are great, specifically the scheduled chat. This helps us choose which candidates we connect with and when.

Pros

  • Supporting virtual career events.
  • Excellent chat functionality.
  • Seamless & easy for candidates to use.

Cons

  • No complaints!

Likelihood to Recommend

Brazen is well suited for organizations, regardless of size. The seamless connectivity between the recruiter and the candidate is great. It has specifically helped us connect with mass candidates, during times of high volume recruiting. I think if you are hiring for a very niche role, using Brazen for a virtual event might not be for you. Probably better suited to source through LinkedIn.
VU
Verified User
Professional in Human Resources (10,001+ employees)
Vetted Review

Campus Recruiter at a Big Four review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Brazen is being used for virtual campus recruiting across most of our organizations. It is easy for both students/candidates to use and recruiting team/business professionals. It connects both parties on an easy-to-use platform that eliminates the need for individual school events and travel.

Pros

  • Candidate rating
  • Organizing 1:1 meetings on a large scale.
  • Flexible

Cons

  • My experience with Brazen has only been positive.

Likelihood to Recommend

Brazen is well-suited for large virtual career fairs and coffee chats. Brazen can also be used during a virtual interview day and post-offer to connect prospective employees with current teams, projects, contacts, etc.
VU
Verified User
Team Lead in Human Resources (10,001+ employees)
Vetted Review

Great platform for filling your positions.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Our company uses brazen as a recruitment tool for sourcing and hiring our most difficult to fill and urgent need positions, typically those that have been open for over 90 days. It is used for various roles across the hospital setting, clinical and non-clinical. We were recommended the product by another one of our organization's divisions who had success using it in the past.

Pros

  • Easy to use platform.
  • Great customer service.
  • Expedites recruitment process.

Cons

  • I’d like there to be more than one recruiter allowed in a single “booth.”
  • It would be great to have a 2-way video option so we could chat with candidates face to face.
  • Screen share and document sharing would also be great so review benefits information.

Likelihood to Recommend

It is best for recruiters working remotely, allowing them to meet candidates virtually. It’s also best for hard-to-fill positions as well as less difficult to fill. However, it is only efficient if advertised appropriately so that you have a high candidate flow to review and speak with. Otherwise, you may have a couple of candidates the entire day.
VU
Verified User
Professional in Human Resources (10,001+ employees)
Vetted Review

Seasoned User & Happy!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Brazen in used in our Talent Acquisition department. We were a Brazen customer pre-covid so we were already ahead of the curve when it came to having a virtual platform to connect with job seekers. We use Brazen to host virtual events for job seekers, host weekly chat sessions with nurses and allied health professionals, and use the platform as a live chat function so we can have several ways for applicants to connect with our recruiters.

Pros

  • Great virtual event management
  • Easy user experience from an administrator's perspective
  • Integrating with other systems (CRMs, Careers Site, etc.)
  • Data management and reporting
  • Great customer service
  • Quick and efficient support

Cons

  • Recruiters being able to transfer chats to another recruiter during a live event
  • More robust reporting/analytics
  • In-person event management so that we can use one platform for all events regardless of if they are in-person or virtual

Likelihood to Recommend

It's difficult to think of a scenario where Brazen wouldn't be worth it. With the state of the recruitment world, it's a job seekers market. It's important now more than ever to give job seekers more convenient ways to connect with recruiters and get their questions answered. Brazen is a great platform for teams both big and small.
VU
Verified User
Team Lead in Human Resources (10,001+ employees)
Vetted Review