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Brightflag

Score10 out of 10

1 Reviews and Ratings

What is Brightflag?

Brightflag, with offices in New York, Ireland, and Australia, offers their flagship legal billing application, emphasizing spend management and advanced analytics.

Brightflag is the tool for getting your invoices in one place and saving $$$

Pros

  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line

Cons

  • More bespoke flags
  • More benchmarking data

Return on Investment

  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.

Usability

Other Software Used

Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft 365 (formerly Office 365)