BryterCX

The BryterCX Journey Management Suite (formerly ClickFox) is designed to transform omnichannel event data into a clear map of customer behaviors and journeys. With it, companies can monitor and measure true customer journeys against key benchmarks to identify friction and quickly remediate issues to improve customer satisfaction, optimize frontlines and increase digital containment. BryterCX solutions are built to support banking, insurance and utilities (i.e. telecom).