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BuildOps Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

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Community insights

TrustRadius Insights for BuildOps are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Customer Service: Many users have found the customer service provided by BuildOps to be really helpful in navigating the platform. They appreciate the timely response to issues, willingness to consider user ideas, and continuous system improvements. Some users mentioned having an assigned support person who takes good care of them.

User-Friendly Interface: Users rave about the user-friendly interface of BuildOps. They find the software to be intuitive and easy to navigate, even for those who are not tech-savvy. The simplicity of the platform, highlighted by its buttons and color scheme, makes it difficult to make mistakes. This is particularly beneficial for non-tech-savvy individuals and field technicians.

Efficient Quoting Process: Many users appreciate the ability to create quotes easily in BuildOps and push them to a schedule once approved. They mention that this quoting feature significantly improves their team's effectiveness by allowing adjustments, saving templates, sending quotes to customers, and tracking progress with ease. This streamlined process saves them a significant amount of time compared to their previous quoting method.

BuildOps Reviews

1 Review

Doubled our company revenue with BuildOps platform

Rating: 10 out of 10

Use Cases and Deployment Scope

I mostly use the BuildOps platform to manage large scale construction and renovation project, some HVAC related project - mostly big ones. Job management and customer records is another big part of the platform that I use daily + some reporting features.

Pros

  • Great project management features
  • Strong reporting and analytics for construction projects too
  • CRM is good
  • Dispatch and scheduling for field technicians and service staff dispatch is amazing

Cons

  • Customer portal
  • Dashboards
  • API

Likelihood to Recommend

BuildOps is well suited for any HVAC or commercial construction business there is no question about it. If you have teams of people in the field and you want to track them and the jobs and reduce the paperwork - think BuildOps. Their operations side functionality is strong too - quoting, invoicing, asset tracking, etc.
VU
Verified User
Manager (51-200 employees)
Vetted Review
BuildOps
1 year of experience