What is BuildPro?
BuildPro is Hyphen Solutions' electronic Warranty Management software, presented as a comprehensive solution for managing homeowner warranty requests. As part of the company's home building software suite, Warranty Management offers viewing, tracking, and scheduling. Users can keep track of the homeowner's needs, and gain the ability to act decisively and accurately.
Warranty Management Functions & Capabilities
Timely Response
Receive warranty requests from homeowners on a computer or tablet. The user can view schematics, drawings and other information vital to repairs. Additionally, users can schedule appointments with homeowners, Trades and Suppliers.
Tracking
Create and track home warranty work orders, assign trades to repairs, track progress, and schedule final inspections. Through its dashboards, users can view details of submitted, acknowledged, shipped, received and complete work orders.
Document Management & Alerts
Digital document management to view home warranty documents, blueprints or any other digitized document relevant to the repair. Utilizes real-time alerts that correspond to customized alert conditions and settings.
Communications
Real-time interaction eliminates the downtime typically spent waiting for actions and responses when communicating with homeowners, trades, and suppliers. All communication is logged and tracked, creating a thorough audit trail at all times.
Ticketing & Reporting
Digitally schedule appointments, track work order progress, generate work orders with trades and suppliers and schedule inspections with homeowners. Using digital reports and statistics, users can make more informed decisions based on facts, not hunches. The standard EPO process can be used to create purchase orders in the field.
Work Order Aging
Track work orders in 30, 60 or 90 day increments. Click on each category to view work order details and have all the facts right at the user's fingertips to take decisive action.
Document Management & Alerts
Digital document management to view home warranty documents, blueprints or any other digitized document relevant to the repair. Utilizes real-time alerts that correspond to customized alert conditions and settings.
Communications
Real-time interaction eliminates the downtime typically spent waiting for actions and responses when communicating with homeowners, trades, and suppliers. All communication is logged and tracked, creating a thorough audit trail at all times.
Ticketing & Reporting
Digitally schedule appointments, track work order progress, generate work orders with trades and suppliers and schedule inspections with homeowners. Using digital reports and statistics, users can make more informed decisions based on facts, not hunches. The standard EPO process can be used to create purchase orders in the field.
Work Order Aging
Track work orders in 30, 60 or 90 day increments. Click on each category to view work order details and have all the facts right at the user's fingertips to take decisive action.
Categories & Use Cases
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is BuildPro?
BuildPro is Hyphen Solutions' electronic Warranty Management software, presented as a comprehensive solution for managing homeowner warranty requests. As part of the company's home building software suite, Warranty Management offers viewing, tracking, and scheduling. Users can keep track of the homeowner's needs, and gain the ability to act decisively and accurately.