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Canfigure Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

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Community insights

TrustRadius Insights for Canfigure are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customization Capabilities: Reviewers have praised the customization capabilities of SupaTools, with several users mentioning that they can easily add, remove, and change features and fields as needed. This flexibility allows them to tailor the tool to their specific requirements.

User-Friendly Interface: Many users have found the user interface of SupaTools to be customizable and intuitive. They appreciate being able to tailor it according to their specific needs, which makes navigation and management of IT assets and services easy.

Excellent Customer Service: The customer service provided by both SupaTools and Canfigure has received high praise from reviewers. One user even mentioned that it was one of the best customer service experiences they had with any vendor or company. The teams are described as responsive, helpful, accommodating requests, and providing assistance in making design and integration decisions.

Reviews

1 Review

Highly Customizable for Database Management

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Been managing and maintaining several databases for customers across several different platforms. Being able to manage and maintain these different "animals" of databases means we need one piece of software that will work across different systems and User Interfaces. With Canfigure, we are able to both customize the database and also manage the UI (user interface) without the typical hand-holding needed when handling clients' databases.

Pros

  • User interface
  • Customization
  • Lack of vendor involvement needed

Cons

  • Onboarding.
  • Startup cost.
  • Customer service.

Likelihood to Recommend

Super straightforward implementation with this software. My company set it up without help from the vendor. We were able to use their installation guide. It might be truly designed for the ICT industry, however, it is easily adaptable for other clients in different industries.
JM
Jason Miller
Owner in Social Media at Access Technology (1-10 employees)
Vetted Review
Canfigure
1 year of experience