TrustRadius: an HG Insights company

What is Caretap?

Caretap: Software for Home Care Agencies, Adult Day Care, NEMT, ARMHS & Interpreting Providers

Caretap streamlines healthcare operations across a variety of service models—Home Health Care, Adult Day Care, Non-Emergency Medical Transportation (NEMT), ARMHS, and Interpreting Services. Built for compliance with the 21st Century Cures Act, Caretap boosts operational efficiency, simplifies documentation, and enhances communication across the board.

Key Features:

  • Caregiver & Driver Scheduling: Simplifies shift and transport planning with real-time mobile access.
  • HIPAA-Compliant EVV: Tracks visits and transportation with GPS-based clock-in/out, activity logs, and digital signatures.
  • Electronic Timesheets: Verifies service delivery automatically, ensuring accurate payroll and billing.
  • Electronic Billing: Converts visits and transport records to X12 EDI for easy claims submission and payment tracking.
  • Eligibility Verification: Verifies client eligibility for services with real-time payer updates.
  • 2-Way Texting: Secure messaging between staff, caregivers, drivers, clients, and interpreters to streamline coordination.
  • Payroll Integration: Generates payroll-ready reports compatible with QuickBooks, ADP, and other systems.
  • Paperless Documentation: Supports digital care notes, assessments, and visit verification for full paperless compliance.
  • Custom Reporting: Tracks performance, billing, and compliance with flexible reporting options.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

Caretap’s scheduling feature, which is designed to streamline operations and enhance caregiver efficiency. With options for weekly, bi-weekly, monthly, and custom scheduling, agencies can assign clients to multiple caregivers.

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States

FAQs

What are Caretap's top competitors?
CareVoyant, Alora Home Health Software, and Axxess Home Care Software are common alternatives for Caretap.