Catalytic - powering Digital Transformation
Pros
- Automation of processes that allow us to scale as we mature our processes
- Integration between systems in an out of the box manner
- Business Process optimisation
Cons
- Funky UI - doesn't take much to get used to
- Handlebar
- Hard to grasp the full extent of the power of the application
Return on Investment
- Made us look more closely at why we do what we do
- Shortened the cycle time on a lot of previously manual processes
- Better experience for our customer base
Usability
Other Software Used
JIRA Software, Microsoft 365 Business, Google Analytics