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CharlieHR

Score9.9 out of 10

5 Reviews and Ratings

What is CharlieHR?

Charlie, or CharlieHR from the company in London, offers a cloud-based software product designed to enable small companies to automate many of the administrative headaches that they experience as they scale. Charlie also includes onboarding and offboarding features, and its higher tier plan includes HR Advice from a personal advisor from Charlie to handle dismissals, grievances, or redundancies, or other difficult HR challenges.

Categories & Use Cases

Top Performing Features

  • Update personal information

    Employees can update personal profile with change of address, dependents, or other personal data.

    Category average: 8.3

  • Employee demographic data

    Administrators have the ability to enter detailed demographic data for each employee.

    Category average: 8.1

  • Approval workflow

    Approval workflow is the process for approving employee paid time-off requests.

    Category average: 7.8

Areas for Improvement

  • New hire portal

    New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.

    Category average: 7.9

  • View company policy documentation

    Employees can review company handbook, and corporate policy documents.

    Category average: 7.7

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.5

Not perfect, but works on a basic level

Use Cases and Deployment Scope

We use CharlieHR for managing staff info and annual leave requests. Our staff work variable hours and accrue lieu time and have unpaid leave time, which can be tricky to manage effectively.

Pros

  • Ensures personal requests are not lost in email
  • Makes managing leave days easier
  • Provides a standard UI for all

Cons

  • Better ability to manage leave for part time / pro rata employees
  • Links to other HR apps such as free agent
  • Management of unpaid leave allowance as well as paid.

Return on Investment

  • Easier to track leave taken and left
  • Still need greater flexibility for leave types
  • Need to be able to book leave by the hour

Alternatives Considered

FreeAgent and monday.com

Other Software Used

monday.com, FreeAgent, SmarterQueue