ChartHop Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for ChartHop are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

ChartHop has proven to be an invaluable tool for users looking to visualize organization charts. With its simple and user-friendly interface, users have found it to be a blessing for creating and presenting organization charts in a clear and visually appealing manner. The tool easily pulls employee data from HRMS, making it convenient for users to populate and update their charts accurately.

One key use case of ChartHop is its ability to visualize the company's organizational change history. Users can track the chronology of employee titles, providing a comprehensive view of how the organization has evolved over time. This feature is particularly useful in understanding the growth and development of the company.

Another significant use case of ChartHop is its role in promoting transparency within the organization. By using ChartHop, companies can easily showcase their org chart and hierarchy of employees, allowing everyone to see the number of employees and their respective roles within the company. This level of transparency fosters a sense of openness and helps employees understand their position within the larger organizational structure.

Users also enjoy using ChartHop as a tool for navigation within the company. It enables them to explore different teams, departments, and individuals, facilitating better collaboration and goal-setting. The platform provides detailed information about each employee, making it easier for colleagues to familiarize themselves with new faces or team structures, especially for remote employees.

Furthermore, ChartHop proves valuable in operational management. Users have implemented this software to better manage operational issues by bringing together all people data in one centralized location. The software handles data with extreme care, ensuring the protection of sensitive information.

Overall, ChartHop offers a wide range of use cases that benefit organizations in various ways: visualizing organization charts, tracking historical changes, promoting transparency, enhancing navigation, and improving operational management. Its user-friendly interface and capacity to integrate with HRMS systems make it a valuable tool for organizations seeking to optimize their workforce management processes.

Reviews

7 Reviews

Amazing Experience That Still Holds Up

Rating: 9 out of 10

Incentivized

January 21, 2025

Use Cases and Deployment Scope

We use ChartHop for general visualizations for proof of concepts, newer ideas that are less mature in their development and also for more pitch-focused objectives that involve executive audiences. We also use this product for straightforward org chart development. The scope of our scale deals with gigabyte-level data and our audience is in the hundreds as to who sees our visualizations.

Pros

Easy chart manipulation
Good color schemas
Readable fonts that those who can't see as well can see

Cons

When org charts or other visualizations get really big, the UI gets very buggy
Sometimes the platform will randomly lag or will automatically refresh and I will lose progress
Can sometimes be difficult for new users to learn due to new features that have been added. Lots to try and learn.

Likelihood to Recommend

It is a great product that enables new and developing orgs within a business to develop meaningful charts and workflows without requiring entire teams to learn how to build out visualizations. This is also a helpful product to brainstorm ideas, workflows and more. It is slightly less appropriate when ideas are more developed or when the complexity or scale of certain systems (that translate to more complex visualizations) increases.

Mahavir Baboolall

Owner in Corporate at RAD Artists Network (501-1000 employees)

Vetted Review

4 years of experience

View profile

A very unique product that simplifies org chart.

Rating: 8 out of 10

Incentivized

March 30, 2022

Use Cases and Deployment Scope

We have used the tool since the pandemic started and our organization's strength grew from 100 to 300+ employees in 9 months. For someone like me who has used ppts for managing organization charts initially, this tool has been an absolute blessing to visualize organization charts in a simple manner. Another advantage here is that it can easily pull all the employee data from the HRMS. A very visually appealing tool to understand people analytics.

Pros

Visualized organisation chart in simple way.
integrates with HRMS platforms.
The reporting and dashboard are easy to understand and is completely automated.

Cons

It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
UI looks outdated, room for improvement. Difficult to navigate.

Likelihood to Recommend

Not Suited - The tool is suited for organizations with an employee count of more than >500. There are much cheaper tools out there for a company size of below 500 employees. Integration with other tools can be improved. Suited - From an admin POV who sometimes works closely with HRs, customization and storing information is great.

Verified User

Manager in Marketing (201-500 employees)

Vetted Review

1 year of experience

Simplify your HR life

Rating: 9 out of 10

Incentivized

March 26, 2022

Use Cases and Deployment Scope

In a brand new department, we had the urge to implement work processes and methods to better manage operational issues. ChartHop was the choice. It brings together all our people data (i.e. payroll, demographic, performance, engagement). The software handles data with extreme care, ensuring

the most sensitive data is protected (focal point).

Pros

Automate workflows.
Reporting.
Automatically updated org chart.
Estimate headcount costs (salary and bonus).

Cons

API integration (integrate the applications you need).
Develop a detailed training plan.

Likelihood to Recommend

Their pricing is amazing; also they offer a demo. You will be able to visualize the org chart by any dimension: this feature lets your team make more strategic people decisions. I think the software is well-suited to these situations: reporting; data centralization; performance review; compensation history. If you want a simple and single Org chart, ChartHop is spot on.

Verified User

Consultant in Human Resources (51-200 employees)

Vetted Review

1 year of experience

Glance of review (5 months experience) for ChartHop

Rating: 7 out of 10

Incentivized

July 28, 2021

Use Cases and Deployment Scope

My organization uses ChartHop for a visualization of the company's organizational change history. The platform provides a good track of all the employee and their titles chronologically and gives a great representation of where the organization's development has been made. I believe ChartHop is used across our whole organization, and it delivers transparent updates on the system. I have to use more of this platform to catch some business-related problems.

Pros

Visualization of organization chart
Analytic data collection
Tracking of organization history

Cons

Search options (detailed information on employee changes)
Information about what different color code means
Company goal settings

Likelihood to Recommend

I think it is a fairly good tool to use for any mid-size organization. It provides good visualization from a small size team to the entire company org structure. I think it will be quite hard to utilize this platform from big companies because it might get a bit complicated due to the number of employees that need to be displayed on a single chart board, but still, be useful if want to manage it in small size.

Verified User

Employee in Engineering (51-200 employees)

Vetted Review

1 year of experience

I pick charthop

Rating: 6 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

I enjoy using Charthop, it helps to quickly navigate through the company employees, while making goals for myself, and being held to them to complete them. It is easy to navigate and use and very detailed

Pros

navigating
providing details
org chart

Cons

editing previously submitted goals without redoing the whole thing
Making things optional to fill out
more easy on the eyes

Likelihood to Recommend

this is great for a corporate company to help keep track of other employees and moves and anniversaries and birthdays and goals

Verified User

Team Lead in Corporate (1001-5000 employees)

Vetted Review

1 year of experience

Works for just viewing, but not sure if we get the most out of the feature set that is offered.

Rating: 8 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

We use ChartHop as an entire organization. It's mainly used to show the org chart/ hierarchy of the different employees. It addresses being transparent with how many employees currently work at the company with what roles. It also shows in more detail about when they started working, job transitions, descriptions about each employee, etc.

Pros

The org chart is very easy to use
It can be integrated into other things like internal company websites
The UI looks nice

Cons

I can't edit my description easily... some of the tabs just are unintuitive
There should be an easy step-by-step guide to how to use it

Likelihood to Recommend

It is well suited to just show an org chart that is interactive. (our use case) However, if there are more features and functionalities, ChartHop should make it more obvious/ intuitive so we can use it. I rarely use any of the tabs other than our 'org chart' tab that's integrated into our internal website. So I have no idea what the dashboard, datasheet, etc are.

Verified User

Analyst (51-200 employees)

Vetted Review

1 year of experience

Great tool for large organizations

Rating: 9 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

ChartHop was introduced to my company this year. I've found ChartHop to be especially helpful as we've continued to grow since COVID began, and have had many remote employees join the team. I can only imagine how challenging it was for remote new hires to learn new the many new faces and somewhat complicated team structures. ChartHop has really helped with that.

Pros

I appreciate the ability to customize information about myself to my degree of comfort. For example, I can provide my ethnicity and pronouns, but it's not required.
It's easy to find people! If I need a refresher on someone's role, team, or name, it's easy to find.
I like the ability to see the org structure over time. Our team structures change from time to time so this is really useful when referencing past teams.

Cons

I'm not familiar enough with the tool to suggest an improvement

Likelihood to Recommend

ChartHop is well suited for large or complicated organizations. It's useful for teams that work cross-functionally with each other as there are more faces and roles to learn. It wouldn't be suited for very small or straightforward organizations where it's obvious who everyone is and how they interact with others.

Verified User

Employee in Marketing (1001-5000 employees)

Vetted Review

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