Cisco CloudLock Reviews & Insights

Score10 out of 10

11 Reviews and Ratings

Community insights

TrustRadius Insights for Cisco CloudLock are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Data Loss Prevention: Users have appreciated the robust Data Loss Prevention feature of Cisco CloudLock, allowing for auditing and blocking files accessed from outside the organization based on content, file type, and regex. This capability enhances data security by preventing unauthorized access.

Policy Management Control: Customers found the Policy Management options well-received in Cisco CloudLock. The platform offers sophisticated controls over actions and trigger conditions for policies, enabling users to customize their security protocols effectively.

Behavioral Analysis Alerts: The Behavioral Analysis feature in Cisco CloudLock has been valued by users as it proactively alerts them about suspicious activities within their SaaS applications, such as login attempts from different countries. This proactive monitoring helps prevent potential security breaches.

Reviews

5 Reviews

A versatile and powerful tool for protecting supported SaaS applications

Rating: 10 out of 10

Incentivized

May 9, 2023

Use Cases and Deployment Scope

Cloudlock helps us with pii protection by reducing dwell time of sensitive files. It also is a major element of our data loss prevention strategy, by allowing us to the transfer of files in and out of the organization. Finally it is a great indicator of accidental deletions of files in SharePoint and alerts us to the cause of missing files.

Pros

Data Loss Prevention - files accessed from outside of the organization can be audited or blocked based on content, file type, and regex
Policy Management - policy options are sophisticated and give great control over the actions to be taken and when the policy should be triggered
Behavioral Analysis - cloudlock is usually the first place we learn about suspicious activity in our SaaS applications, such as login attempts from outside the country

Cons

Ease of use - the UI is not the easiest to grok. Some customers install it and expect it to just work, when in fact most of the policies are not enforced by default. Something like a basic tutorial wizard for policies would help tremendously.
Dashboard organization - CloudLock does a number of things, but in the UI they are all jumbled together with a single click moving you out of the feature you intended to configure and into a totally different part of the application
Limited Supported Offerings - internally and with customers a lot of additional cloud vendors have been requested, but the product only supports a small number of core services, with no roadmap for adding more that I am aware of.

Likelihood to Recommend

Obviously, good scenarios would be where no existing data loss prevention solution is in place, or anywhere that sensitive PII transits a SaaS cloud application. Another situation where it would excel would be for monitoring misuse of SaaS cloud resources, such as discovering personal files in a work environment storage product.

A situation where it is wholly inappropriate is for monitoring AWS, Google Cloud, or Azure environments. These services are not supported at all, but my customers and coworkers expect them to be.

Nate Haleen

Lead Developer in Engineering at Procellis Technology Inc (11-50 employees)

Vetted Review

1 year of experience

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Cisco CloudLock

Rating: 9 out of 10

Incentivized

March 3, 2022

Use Cases and Deployment Scope

We use Cisco Cloudlock to monitor access to our cloud infrastructure and protect sensitive data. Our organization has been able to identify when unauthorized data access has occurred and allowed the security team to take steps to secure and mitigate recovery. We monitor data and network access to our data from outside the US, personal email sharing, credit card information sharing, social security number sharing, apps in use, and general data risk with Cloudlock.

Pros

Setup.
Cloud access monitor.
Notification.
IP identification.
User identification.

Cons

Integration with other Cisco products.
Unknown user identification.
App risk dashboard.

Likelihood to Recommend

Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.

Jerry Alaniz

Network System Administrator in Information Technology at American Realty Advisors (51-200 employees)

Vetted Review

5 years of experience

Excellent Security for Cloud Content or Systems and Database.

Rating: 10 out of 10

Incentivized

January 2, 2022

Use Cases and Deployment Scope

Cisco CloudLock is there to protect, monitor, and secure all the sensitive content in a company, for instance, the encryption key, credit card numbers, and others. Cisco CloudLock uses the access security brokers, which are on [the] cloud, and they help the company to have safe system controls. More so, Cisco CloudLock has alert systems, which are in the form of notifications, making the system controllers away [from] the business operations. Finally, Cisco CloudLock closely monitors the sensitive database, and [keeps] a shield to keep any attack away from the system.

Pros

Cisco CloudLock offers a remote access options, very efficient and standard.
Robust data security and monitoring of the sensitive database.
Has an excellent self service, which is an option for quick operational progress.

Cons

Unfortunately, the security notifications takes longer to be delivered.
Uncontrollable prices, very high for the common users or application subscribers.
The interface sometimes tricks the new subscribers, more so those without any class orientation.

Likelihood to Recommend

Cisco CloudLock is there to shield the most sensitive business database and activities, for instance, the [customer's] credit cards, the code keys, the login details, among others. More so, Cisco CloudLock protects and monitors some information in various software or systems, like that of G-suit, making the entire system reliable and convenient. Finally, Cisco CloudLock determines the response of the activity be conducted to control some of the activities that [put] a company in threat.

Jessica Mercy

Data Specialist in Information Technology at Equitable Bank (1001-5000 employees)

Vetted Review

3 years of experience

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Cisco CloudLock for Cloud Security Solutions

Rating: 9 out of 10

Incentivized

December 1, 2021

Use Cases and Deployment Scope

We basically use Cisco CloudLock to protect sensitive information along with another security measure we use with our applications. It includes very critical information like credit card numbers, encryption keys, etc. We particularly use BaNCS where we develop software that has high risk and involves banking. As the scope of the software is large and includes millions we set alerts and trigger risk mechanisms in case of inappropriate or malicious actions from the user side.

Pros

Efficient alert mechanism for inappropriate actions.
UI is good and well managed.
We don't have to switch to other portal, we can take action within G suite.

Cons

Although alert mechanism is good but it delays a bit.
For implementation of DLP we had to hire a expert it took a lot of time to set up.
Support [in my experience] is not good.

Likelihood to Recommend

For an organization that has thousands of employees and has many projects which involve high-security software development. It is always good that we have another security layer to detect or alert in time to prevent a financial loss. If you are small organizations that don't have these risks and are low on budget then you can leave it, but I would recommend it as cyber attacks are increasing day by day.

Sneha Sharma

Assistant System Engineer in Information Technology at Tata Consultancy Services (10,001+ employees)

Vetted Review

1 year of experience

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Cisco CloudLock - Great DLP without the need for an entire team to support it.

Rating: 10 out of 10

Incentivized

March 12, 2020

Use Cases and Deployment Scope

We use Cisco CloudLock primarily to protect sensitive data from exposure in our Google Drive. Google has been able to go a long way toward replacing other forms of file sharing in our organization, but we still don't want some types of sensitive data there. With a very low false-positive rate (and certainly with no fancy regex configuration required), we can detect social security numbers and credit cards in our Google drive. Automatically notify the user, give them time to take action, and transfer the files out of their account to a secure location if they do not respond. This self-service workflow that Cisco CloudLock enables is why it can scale to such a large organization as ours. Our G Suite user count is relatively massive, but this product works well with minimal IT support. We sometimes need to flag false positives as such (usually in training documents designed to look like the data we're restricting). Cisco CloudLock also has other great features that help us manage our G Suite environment.

Pros

Self-service workflows
DLP detection with low false positives
Good interface for managing incidents
Locate and take action on any files within our G Suite implementation

Cons

The security event notifications don't come as quickly as I would like

Likelihood to Recommend

Cisco CloudLock is well suited to anyone that needs to monitor their Google Drive for certain types of data, especially if they don't have a lot of IT staff or a SOC to support it. It is less useful as an overall G Suite security solution. I also can't speak to the non-G Suite integrations (AWS, etc.) that they offer. Having our users be able to use Google Drive helps us ensure they aren't off on third-party services like Dropbox. Monitoring it ensures it is used as we intend.

Verified User

Analyst in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

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A versatile and powerful tool for protecting supported SaaS applications

Rating: 10 out of 10

Incentivized

May 9, 2023

Use Cases and Deployment Scope

Pros

Data Loss Prevention - files accessed from outside of the organization can be audited or blocked based on content, file type, and regex
Policy Management - policy options are sophisticated and give great control over the actions to be taken and when the policy should be triggered
Behavioral Analysis - cloudlock is usually the first place we learn about suspicious activity in our SaaS applications, such as login attempts from outside the country

Cons

Ease of use - the UI is not the easiest to grok. Some customers install it and expect it to just work, when in fact most of the policies are not enforced by default. Something like a basic tutorial wizard for policies would help tremendously.
Dashboard organization - CloudLock does a number of things, but in the UI they are all jumbled together with a single click moving you out of the feature you intended to configure and into a totally different part of the application
Limited Supported Offerings - internally and with customers a lot of additional cloud vendors have been requested, but the product only supports a small number of core services, with no roadmap for adding more that I am aware of.

Likelihood to Recommend

Nate Haleen

Lead Developer in Engineering at Procellis Technology Inc (11-50 employees)

Vetted Review

1 year of experience

View profile