This product overview is based on a synthesis of 6 recent reviews covering overall satisfaction, key strengths, and ROI related to Cisco Secure Access. Cisco Secure Access is primarily used by organizations to provide secure access to SaaS applications and the internet, especially for remote employees, with 3 of 6 reviewers highlighting this use case. The product is also implemented for network access control in branch and campus networks and integrates with Catalyst Center, according to two reviewers. Reviewers indicate that Cisco Secure Access aims to protect access to corporate applications and facilitate secure connections to company domains from various locations. A key benefit reported by users is enhanced security, with 4 of 6 reviewers specifically noting improvements in protecting connections, defending against cyber threats, and preventing data breaches. While ease of setup was mentioned as a positive aspect by 2 reviewers, some users reported performance issues, indicating a mixed impact on business objectives.

Pros

Strong security features protect connections and defend against cyber threats
Facilitates secure access to SaaS applications and the internet for remote employees
Easy setup process

Cons

Performance issues can negatively impact business objectives

What positive or negative impact (i.e. Return on Investment or ROI) has Cisco Secure Access had on your overall business objectives?

From 6 reviews | Last Published April 24, 2026

Summary

This analysis synthesizes 6 recent reviews to assess the return on investment (ROI) of Cisco Secure Access. Reviewers most frequently cited improvements to security (4 of 6 reviews). Two reviewers specifically noted that the product supports remote work. Performance issues were also raised by 2 reviewers, indicating a mixed impact on business objectives.

Cisco Secure Access Reviews

11 Reviews

Cisco Secure Access Review

Rating: 8 out of 10

Incentivized

June 17, 2025

Pros

Hybrid workforce
Consistency
SSE
Security
Always on protection

Cons

Integration with Canvas AI
Easy integration with 3rd party firewalls
Help customers to understand why they need it even though they already have firewalls

Likelihood to Recommend

Verified User

Professional in Sales (10,001+ employees)

Vetted Review

Reseller

34 years of experience

Cisco Live, baby

Rating: 10 out of 10

Incentivized

June 16, 2025

Use Cases and Deployment Scope

Every day, in order to connect to the company's domain from remote locations across the country (with some inernational use)

Pros

Ease of use
Ease of support/troubleshooting
Customer service response times when a vendor ticket becomes necessary

Cons

More support documentation
Less outsourcing of customer support that reads from scripts without understanding them

Likelihood to Recommend

The moment the covid quarantine lockdowns took effect. My company was able to adapt very quickly with the frequently-changing work conditions

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

10 years of experience

Cisco Secure Access - Almost there.

Rating: 7 out of 10

Incentivized

June 14, 2025

Use Cases and Deployment Scope

Cisco Secure Access and private access

Pros

Ease of setup
Client install
Meraki integration

Cons

Speed to resources based on hub sites

Likelihood to Recommend

Cisco Secure Access is great and easy to configure. Geographically dispersed offices and resources cause issues with latency versus SD-WAN setups.

Jim Wise

solution architect in Professional Services at Dimensional Energy (11-50 employees)

Vetted Review

Reseller

2 years of experience

Secure and reliable cloud-based security platform

Rating: 10 out of 10

Incentivized

March 18, 2025

Use Cases and Deployment Scope

We are using Cisco Secure Access in our organization to provide our employees secure access to SaaS applications and the internet. It is a cloud-based security platform that offer us many features like a Secure Web Gateway, Zero Trust Network Access, Firewall as a service, VPN as a service, etc. in one solution.

Pros

It helps you to safeguard your connection while accessing SaaS applications and the internet.
It protects you from cyber threats
It protects you from data breaches

Cons

Pricing
You need strong technical knowledge to integrate it
You may need external support to implement it effectively

Likelihood to Recommend

It is well-suited for organizations with hybrid work models and widely using cloud-based applications. It will help their employees to securely access cloud applications without compromising security. It will protect their users from external cyber threats by safeguarding their connections while accessing cloud applications and the internet. It will also help them to prevent data breaches.

Manoj Patil

IT officer in Information Technology at Origin Logistics Pvt Ltd (51-200 employees)

Vetted Review

3 years of experience

Cisco Secure Access Review

Rating: 10 out of 10

Incentivized

February 27, 2025

Use Cases and Deployment Scope

It's part of the proof of concept. We will use it as the network access control in our branches, campus networks and integrated with Catalyst Center.

Pros

I would say securing the local area network from unwanted endpoints that would like to access the corporate network. I would say that's the main feature and reason why we will implement that.

Cons

Tech service, which is a technical assistance cases. I am not very happy with it with the level of support we're getting when we open attack case. The product is a bit buggy. I think when the developers release the version, it's not well tested, but overall we're okay with the product and we're happy to use it.

Likelihood to Recommend

I think it's a good product for companies that has a lot of branches, not for small companies. I would say medium to large companies that need to have a good visibility. What do they have in the network and somehow interconnected with the security department that will also review the logs from ISE and make conclusions about what do they have in the network.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Ease of integration

Rating: 10 out of 10

Incentivized

November 15, 2024

Use Cases and Deployment Scope

To protect work force accessing corporate applications

Pros

Clientless ztna
Ztna
Web protection
DNS protection

Cons

Advanced integration with xdr and meaning full dashboards

Likelihood to Recommend

It's easier to integrate and roll to users

Mositha Jinasena, CISSP

Cloud and Cyber Security Architect in Customer Service at Outcomex (201-500 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

Cisco Secure Access review

Rating: 9 out of 10

Incentivized

February 9, 2024

Use Cases and Deployment Scope

Cisco Secure Access RSA VPN. Client partners to government services.
For employees to access companies network remotely. Policing remote clients.

Pros

Ease of use
Ease of deployment
Secure connection

Cons

For now there is everything we need

Likelihood to Recommend

RSA VPN OK for companies +50 employees
RSA VPN not OK for companies -40 employees

Ales Krek

system eng. in Information Technology at kontron (501-1000 employees)

Vetted Review

1 year of experience

View profile

Cisco Secure Access

Rating: 7 out of 10

Incentivized

February 8, 2024

Use Cases and Deployment Scope

We’re starting to use Cisco Secure Access primarily to provide secure web gateway and remote access services. We’re also taking advantage of the DNS layer security and are looking to deploy some of the CASB capability in the future.

As we’re almost 100% cloud with our employees almost entirely hybrid-workers, we were looking for a solution that supported our working model. Cisco Secure Access was an obvious choice, particularly as our Umbrella subscription was coming to an end.

Pros

Consolidating the deployment and management of cloud delivered security services into a single dashboard
Flexible Zero Trust Network Access options
Integrated remote access VPN services

Cons

Lack of (Umbrella) Virtual Appliance support
Lack of migration tool for lifting policies from Umbrella to Cisco Secure Access
Lack of integration with XDR

Likelihood to Recommend

Cisco Secure Access seems well suited to larger organisations with multiple sites and hybrid work-force.
Not so well suited to organisations that have a small number of sites where the majority of users are on-premises and key applications are delivered locally (i.e., not cloud)

Verified User

Consultant in Professional Services (51-200 employees)

Vetted Review

1 year of experience

Cisco Secure Access

Rating: 9 out of 10

Incentivized

February 7, 2024

Use Cases and Deployment Scope

A negative point to note is that the data center resources are hosted via AWS. There can be performance problems. A lot of work is currently being done in Cisco Secure Access, so problems and bugs can often occur. Otherwise, the solution is ingenious, simple implementation, and a good concept.

Pros

Simple implementation of a Meraki SD WAN solution
Simple implementation of one of zero trust clients
Simple implementation of one of secure clients

Cons

The integration into the Meraki dashboard is not yet complete, you have to use several interfaces to complete the configuration, the services should be fully integrated to provide better handling
Integration of firewall rules onprem and cloud should be standardized
Better user management / import

Likelihood to Recommend

Simple administration and integration into the existing solution (client VPN), Meraki SD WAN, cloud services. The solution offers centralized management via the cloud, the interaction of the MX is good and the implementation saves time.

Peter Muchau

System Engineer in Engineering at Deutsche Telekom (10,001+ employees)

Vetted Review

1 year of experience

Cisco Secure Access.

Rating: 9 out of 10

Incentivized

September 29, 2025

Use Cases and Deployment Scope

We use this as the primary SWG. This provides for DNS Category blocks, Application Control Blocks, and more granular web blocking. We also use this for DLP, and we can use user groups to allow or block access to the relevant items that we require.

Pros

SWG
Application Control.
Granular control based on users or groups.

Cons

Easier management of policies.
More detailed and accurate reporting.
Easier identification and categorisation of applications.
Improved decryption handling and management of WAFs blocking access.

Likelihood to Recommend

Cisco Secure Access has allowed us to monitor and adjust access to web-based resources. We have been able to manage and provide granular rules to allow access to required resources. We are now transitioning to a more zero-trust approach, and so far, the product has demonstrated its capabilities, allowing us to move forward with this approach.

Verified User

Manager in Information Technology (501-1000 employees)

Vetted Review

6 years of experience

Loading Reviews List....