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Cisco Desk Series

Score8.6 out of 10

113 Reviews and Ratings

What is Cisco Desk Series?

A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

Categories & Use Cases

Media

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Best Desktop Collaboration Endpoint On the Market.

Use Cases and Deployment Scope

I use the Cisco Desk Pro as a primary monitor and peripheral camera, microphone, and speakers for any meeting I need to join from my computer. Additionally, I use it with the native conferencing capabilities for Webex, Microsoft Teams, Zoom, and Google meetings while using the built-in AI noise cancellation and camera features like background blur and speaker focus that keep me in the best position of the frame.

Pros

  • AI noise removal and my voice only focus.
  • Third-party support.
  • USB pass through.

Cons

  • Higher power output for laptop charging.
  • Reduce CPU/GPU consumption.

Return on Investment

  • Productivity
  • Hot desking.
  • Collaboration

Alternatives Considered

Poly Studio Series and Neat Bar

Other Software Used

Webex App, Microsoft Teams

Desk Pro a perfect tool for Hybrid Work

Use Cases and Deployment Scope

I use the Cisco Webex Desk Pro as my personal collaboration device at home. Desk Pro allows me to seamlessly access internal and external meetings on major web conferencing platforms. Working remotely has never been so fun and inclusive, even though I'm remote, I feel like I'm in person with my teammates. The Desk Pro allows me to use the device's screen as a second monitor for my laptop, and at the same time recharges the battery via a USB-C cable

Pros

  • Access Any Meetings Platform
  • USB-C Port Laptop Charge
  • Extended Second Screen

Cons

  • Extension of Key Board and Mouse through USB ports
  • Active Stylus Pen (like Webex Board Pro G2)

Return on Investment

  • Perfect device for hybrid working
  • Great Interoperability with Microsoft, Zoom and Google
  • Great screen 4K resolution

Alternatives Considered

Cisco Headsets

Other Software Used

Webex Calling, Webex Connect, Webex App

Usability

Cisco Desk Series Review

Use Cases and Deployment Scope

We use the product to connect internally and externally. That helps us with bridging the divide between distance. So I'm in a remote part of Australia and I'm able to connect and collaborate with people all over the world.

Pros

  • I think it's best in class in terms of its quality
  • The ease of use is up there as well

Cons

  • My biggest gripe with the Desk Pro is that using it as a monitor, the response rate is slow. So that can be not great.

Return on Investment

  • It's quite an expensive product, but I think for what it does in terms of being able to connect and collaborate, it's invaluable in that respect.

Other Software Used

Microsoft Teams, Webex Meetings

Cisco Desk Series does the job well

Use Cases and Deployment Scope

We use Cisco Desk Series devices for small shared office spaces, and also for doctors to remote dial in to regional hospitals. The far end camera control to enable the clinicians to zoom in to see patients injuries or conditions is extremely helpful in performing diagnosis, especially in parts of Australia where there are no doctors available locally in some remote places.

Pros

  • Large TelePresence Screen
  • Great camera
  • Ability for Far End Camera Control

Cons

  • HDMI port can only be used for display of shared content

Return on Investment

  • Reduce the need for travel for both doctors and patients

Alternatives Considered

Cisco Webex DX80 (discontinued)

Other Software Used

Webex App

Cisco Desk Series Review

Use Cases and Deployment Scope

So our staff is distributed all over Germany and sometimes all over the globe. So we have many virtual conferences and if you have a small screen, it's very exhausting to review all these video sessions. So the Desk Pro has a large stream and excellent audio quality. So I enjoy quality and it's not so exhausting to follow on meetings and it's a better picture and video, audio quality. And of course if we have negotiations now with clients, with partners, I'm more present in the room.

Pros

  • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.

Cons

  • So the quality of the surface of the panel for the volume and all this stuff could be better. So there is the louder button stick sometimes and it's becoming very loud, but I can't do it less. Then I need to switch off the whole system because So loud. Yeah, so the logical function is perfect, but the physical surface and all this stuff could be better.

Return on Investment

  • First of all it's a great identification with Cisco as a brand. So Cisco is a very strategic partner for us and manufacturer and I say use what you sell. So to convince other customers, it's very important to use this product in day by day life. So it helps me to convince customers to buy this product.

Other Software Used

Microsoft 365