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Clear C2 C2CRM

Score9.3 out of 10

4 Reviews and Ratings

What is Clear C2 C2CRM?

Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.5

  • Territory management

    Users can defines salesperson territories based on customer or market characteristics.

    Category average: 7.2

  • Integration with email client (e.g., Outlook or Gmail)

    Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

    Category average: 7.8

Areas for Improvement

  • Compensation management

    The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

    Category average: 8.5

  • Mobile access

    Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

    Category average: 7.7

  • Reporting

    Software provides a broad range of standard and the ability to build custom reports.

    Category average: 7.6

Facile Appliance to Optimize Your Work

Pros

  • It helps you in decision-making for every possible opportunity present according to your terms and conditions with a lesser rate of loss.
  • It can be interconnected with other tools having an amazing experience to use.
  • It also assists you in making more clientele over the analysis of sales organizations, [bringing] up potential customers, and [providing] you strategies for making better customer relationships.

Cons

  • What we don’t like about this software but it's a good application.
  • I like the segment feature but [it] does not work well.
  • Its calendar and reminder system.

Return on Investment

  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.

Alternatives Considered

Meisterplan, Odoo Project and Orangescrum

Other Software Used

Orangescrum, Odoo Project, Meisterplan

Usability

A whole package with sales and marketing together and for customer relationship management.

Pros

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.

Cons

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.

Return on Investment

  • The C2CRM is an awesome software that fits all types of commercial enterprise.
  • It improves customer relationships by offering fast and mandatory information to your customers.
  • It would operate well for them because it awards the best output for all types [of] customers.

Alternatives Considered

Agile CRM

Other Software Used

Agile CRM, Asana, Join.me

Usability

Clear C2 C2CRM: powerful platform with a personal touch

Pros

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs

Cons

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.

Return on Investment

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting

Other Software Used

Smartsheet, Tableau Online