A prudent tool that is effective in tracking changes to SI from a simple routine to the start of production.
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
The best hub to build a single solution that covers various customers while protecting the confidentiality essential to every organization. Designed by very professional IT people to manage the complex shared infrastructure. Has the ability to analyze the impact of an incident or a change on various services and contracts that you have to fulfill.
Pros
- Change management.
- Fully configurable configuration management.
- Service and contract management.
Cons
- CSV import tools for any data.
- Data synchronization.
- Graphical impact analysis.
Likelihood to Recommend
It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.