Features
Top Performing Features
Answering rules
Category average: 8.5
Call park
Category average: 8.1
Message alerts
Category average: 8.6
User templates
Category average: 7.5
Cloud PBX
Hosted PBX
Category average: 8
Multi-level Interactive Voice Response (IVR)
Category average: 7.7
User templates
Category average: 7.5
Call reports
Category average: 8.1
Directory of employee names
Category average: 8.3
Call Management
Answering rules
Category average: 8.5
Call recording
Category average: 8.4
Call park
Category average: 8.1
Call screening
Category average: 8.3
Message alerts
Category average: 8.6
VoIP system collaboration
Video conferencing
Category average: 8.1
Audio conferencing
Category average: 8.5
Video screen sharing
Category average: 8
Instant messaging
Category average: 8.9
Mobile apps
Mobile app for iOS
Category average: 8
Mobile app for Android
Category average: 7.8