It's not perfect but my online sales have improved 50%!
Rating: 10 out of 10
Use Cases and Deployment Scope
We use CommentSold for live sales and for our app. CommentSold allows us to send push notifications directly to our customers to stay top of mind. In addition, the live sale feature helps our customers have a fairly simple checkout process.
Pros
- Setting up for live sales and being able to be live on multiple platforms at once
- Setting up the App was very easy
- Sending push notifications directly to my customers
- Reporting is simple and informative
Cons
- We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
- We sometimes have issues getting our lives to work on Instagram
- Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business
Likelihood to Recommend
Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything.
Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
Vetted Review
1 year of experience