ComplyCube Reviews & Insights

Score10 out of 10

12 Reviews and Ratings

Community insights

TrustRadius Insights for ComplyCube are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

ComplyCube's platform has proven to be a valuable tool for businesses operating within regulated environments, such as financial services and insurance. Users have praised the platform for its ability to ensure adherence to relevant regulations and conduct all necessary checks on end-customers, supporting compliance in a streamlined manner. One of the standout features of ComplyCube is its extensive cross-industry knowledge and flexible solution, which allows users to create a customized solution using the platform's essential building blocks. This versatility has enabled businesses to shape the product according to their precise requirements.

As a primary identity verification and KYC platform, ComplyCube has helped businesses comply with regulatory requirements and streamline customer onboarding. The platform's comprehensive geographic coverage has been particularly useful for expanding operations across Europe and APAC, ensuring compliance with local and global regulations through eKYC controls. By conducting checks against sanctions, PEP, and negative media databases, as well as performing remote identity verification, ComplyCube has met the eKYC needs of verifying the identities of bank account holders, corporate clients, and shareholders.

Financial institutions have greatly benefited from ComplyCube's capabilities in reducing AML/CTF risk, improving efficiency, and delivering value to customers. The platform has effectively detected fraud, prevented terrorist financing, and ensured AML compliance in the financial services industry. In addition, by eliminating the need for multiple vendors and manual processes, ComplyCube has saved users time and money while making things easier for customers. The platform's automated workflows, user-friendly interface, and detailed reporting have further streamlined processes and reduced the manual burden.

ComplyCube's impact extends beyond financial services. The platform has also transformed the customer onboarding process for retail and business channels in various industries. With its mature controls, including rich auditing, advanced access controls, enhanced security measures, anti-spoofing technology, risk profiling, fraud detection, and detailed reporting, ComplyCube offers a user-friendly interface and a wide range of features that cater to the KYC needs of applicants, buyers, sellers, and tenants.

Large enterprises across industries have found ComplyCube to be an ideal identity verification solution and KYC platform. The product provides ISO-certified, trustworthy, and scalable solutions that comply with regulations and offer wide geographic coverage. For example, real estate investors have successfully used ComplyCube's AML and KYC services as part of their onboarding process for both individuals and businesses.

Overall, ComplyCube has proven to be an invaluable tool for businesses operating within regulated environments. Its extensive cross-industry knowledge, customization options, automated workflows, user-friendly interface, comprehensive geographic coverage, security measures, and mature controls have made it a go-to solution for ensuring compliance with regulatory requirements. Whether it's conducting identity verification for bank account holders or streamlining the onboarding process for retail customers or large enterprises across industries, ComplyCube offers a reliable platform that helps businesses manage their compliance obligations efficiently while delivering value to their customers.

Reviews

12 Reviews

Enhanced security for trader onboarding, advanced analytics, and great support

Rating: 10 out of 10

May 13, 2024

Use Cases and Deployment Scope

Our company delivers trading algorithms for forex, stocks, and crypto through a user-friendly app. The main challenge we encountered was onboarding traders efficiently while complying with strict regulatory standards. Achieving a balance between a user-friendly interface and adherence to compliance regulations was pivotal in staying competitive. Implementing ComplyCube's IDV and AML solutions marked a turning point in enhancing our onboarding process. These solutions introduced continuous monitoring and biometric verification, greatly improving security and fostering trust among our users. Additionally, the insights and strategies provided by ComplyCube have been pivotal in our business expansion, effectively streamlining operations to seamlessly blend user experience with rigorous compliance obligations.

Pros

Swift and frictionless onboarding process
User-friendly platform for conducting AML investigations
Precise real-time ongoing monitoring
Excellent customer support

Cons

All going well so far.

Likelihood to Recommend

ComplyCube excels in various critical areas of our business operations, particularly in thorough AML screening and ongoing monitoring of trader activities. It also enhances the efficiency of collecting and verifying documents for Identity Verification throughout the onboarding process.

Máté Kovács

Senior KYC analyst in Legal at BOTS (11-50 employees)

Vetted Review

3 years of experience

View profile

An eKYC service that exceeds expectation

Rating: 10 out of 10

March 29, 2023

Use Cases and Deployment Scope

We use ComplyCube's Anti Money Laundering (AML) and Know Your Customers (KYC) services to verify the identity of real-estate investors as part of our onboarding process. Our investors can be individuals or businesses, so a solution that caters to both was necessary. This is a regulatory requirement, and through ComplyCube, we could meet it easily.

Pros

Startup friendly
Easy to use
Excellent features
Simple integeration

Cons

Nothing so far

Likelihood to Recommend

Ideal for startups looking to launch their product quickly. The ComplyCube startup program offered us free checks and advice which was very generous, so I can't recommend them highly enough.
We integrated with their hosted solution. We got it up and running in less than a day - kudos to their guides and publicly available API and sandbox!
The platform is feature-packed and has global coverage, which works well for us as we expand into new territories.

Verified User

Director in Product Management (1-10 employees)

Vetted Review

1 year of experience

A SaaS committed to providing exemplary KYC services

Rating: 10 out of 10

March 20, 2023

Use Cases and Deployment Scope

We provides assistance to businesses operating within regulated environments, such as financial services and insurance, to ensure adherence to relevant regulations. Our platform conducts all necessary checks on end-customers to support compliance. In light of this, we established a partnership with ComplyCube to power a number of our services. Having searched extensively for a suitable partner, I can confidently attest to the fact that the ComplyCube team demonstrated a greater degree of compliance awareness than their peers. We were impressed by their extensive cross-industry knowledge and the flexibility of their solution. ComplyCube provided us with the essential building blocks to create a customized solution, enabling us to shape our product to our precise requirements.

Pros

Vast global coverage
Granular and structured PEP and watchlist data
Customizable verification services
Powerful API
Knowledgeable team

Cons

Reports are not customizable through the dashboard, only via the API

Likelihood to Recommend

ComplyCube offers a highly commendable SaaS product that distinguishes itself from other solutions we have encountered. Notably, its flexibility and feature-packed dashboard make it highly appealing. Having previously collaborated with different vendors for our biometric verification needs, we sought a service that could provide AML screening and electronic identity verification capabilities - ComplyCube fulfilled these requirements elegantly. We now use ComplyCube for all our KYC needs.

Carolina Fresard

Managing Director - Financial Crime and Compliance in Professional Services at Accenture (10,001+ employees)

Vetted Review

3 years of experience

View profile

Brilliant one-stop solution for identity verification and AML/KYC compliance. Highly recommended.

Rating: 10 out of 10

March 14, 2023

Use Cases and Deployment Scope

We use ComplyCube to make sure we're complying with the rules and regulations in the financial services industry. It helps us detect fraud, prevent terrorist financing, and ensure AML compliance. ComplyCube has simplified things for us by reducing the number of vendors we need to use, which has saved us time and money. Plus, it makes things easier for our customers too! We use ComplyCube for various checks like sanctions and PEP screening and document verification. In short, it helped us meet our compliance obligations while improving our operational efficiency.

Pros

One-stop shop AML solution
Powerful identity verification
Fast checks
Excellent API

Cons

Provide the ability to add custom projects without asking Support to do it

Likelihood to Recommend

ComplyCube is a great solution for financial organizations that need to comply with regulations related to fraud prevention, AML, and terrorist financing prevention. It's a lifesaver when it comes to handling a large volume of data related to customer onboarding and KYC checks. By bringing all compliance needs into one platform, ComplyCube makes things easier, more efficient, and saves a lot of money in the process.

Verified User

Director in Product Management (11-50 employees)

Vetted Review

3 years of experience

Excellent AML and KYC platform for Compliance Transformation

Rating: 10 out of 10

March 9, 2023

Use Cases and Deployment Scope

We ComplyCube to streamline our customer onboarding process and ensure we comply with AML and KYC regulations. The platform's extensive range of checks, automated workflows, and detailed reporting has helped us eliminate manual processes and save time and costs. We use it across all our customer acquisition channels as well as for ongoing monitoring of our existing customers to stay compliant with regulations.

Pros

Fast verification
High onboarding rates
Robust security and compliance
Accurate checks
Beautiful Interface

Cons

Include more customization options

Likelihood to Recommend

ComplyCube is an incredibly effective compliance solution with a comprehensive range of features that make it an ideal choice for streamlining customer onboarding and ongoing AML compliance monitoring. Our business ops team and customers have consistently provided positive feedback on its user-friendly platform and detailed reporting capabilities. I would confidently say that ComplyCube offers a compelling and powerful package that has significantly enhanced our compliance processes and demonstrated its value as a valuable partner in our compliance journey.

Verified User

Vice-President in Corporate (10,001+ employees)

Vetted Review

2 years of experience

Robust AML/KYC verification platform with excellent automation capabilities

Rating: 10 out of 10

March 7, 2023

Use Cases and Deployment Scope

We use ComplyCube to automate AML/KYC compliance, improve verification workflow efficiency, and comply with regulations. Our use case focuses on customer onboarding and monitoring medium-to-high-risk account holders. ComplyCube's automation rules, user-friendly interface, and detailed screening info have streamlined our processes, saved us time, and reduced the manual burden.

Pros

automated ekyc
Configurable risk thresholds
Rich and flexible API
Excellent support

Cons

While we have had a very positive experience with ComplyCube, there is one aspect that could be improved in a few areas. Specifically, we would like to see more customization options.

Likelihood to Recommend

ComplyCube shines in automating compliance tasks and providing detailed screening profiles. Also, its user-friendly interface and real-time monitoring capabilities have helped us streamline our workflows and allowed us to better manage compliance risks. We also appreciate the proactive support we receive from our account executive.

Verified User

Vice-President in Corporate (10,001+ employees)

Vetted Review

2 years of experience

Excellent Identify Verification Platform - Highly Recommended

Rating: 10 out of 10

March 7, 2023

Use Cases and Deployment Scope

We’re a global financial institution, and as such, it's vital for us to comply with AML regulations not just in the UK but also globally (US, Europe, and Asia) while ensuring compliance with sanctions and trade controls at all times. Other aspects that are important to us include the speed of verification, worldwide coverage, security, data residence, resiliency, uptime, and SLAs. ComplyCube has met all these requirements. We're thrilled to have found a partner who can meet all our requirements and help us provide a great user experience to our customers.

Pros

Excellent API.
Worldwide coverage.
Fast eKYC.

Cons

Honestly, I cannot think of anything. They have been excellent.

Likelihood to Recommend

Verified User

Vice-President in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Investor onboarding has finally been made easy!!

Rating: 10 out of 10

February 28, 2023

Use Cases and Deployment Scope

Thanks to ComplyCube, we completely transformed the customer onboarding process for our retail and business channels, including bank account opening and credit card/loan applications. The platform offers a user-friendly interface and a wide range of features, such as AML screening, biometric checks, document verification, and electronic identity data verification. Additionally, ComplyCube provides mature controls, including rich auditing, advanced access controls, enhanced security measures, anti-spoofing technology, risk profiling, fraud detection, and detailed reporting. These capabilities are essential for a highly regulated bank like ours.

Pros

Our previous vendor's solution lacked many of the enterprise features we required. ComplyCube was able to address all of these deficiencies. Not only did it provide us with the enterprise-level features we required, but it also proved to be more compliant with AML/KYC regulations.
The platform was easy to use for both our end customers and back-office teams, which was a significant advantage in terms of user adoption and productivity.

Cons

Though I have no major complaints, I do have a minor suggestion for improvement. It would be beneficial to have a native BI connector for Tableau to facilitate MI extraction. Currently, we use ComplyCube's API in Tableau Dashboards, which is already an improvement over our previous system. However, a native connector would further enhance the speed and efficiency of our data exploration.

Likelihood to Recommend

ComplyCube is well suited for highly regulated financial institutions such as banks. ComplyCube's solution can assist banks and financial institutions with customer onboarding for various financial products, including bank accounts, credit cards, consumer loans, payments, etc. The platform's biometric verification and electronic identity data verification capabilities can help to prevent fraud and ensure compliance with AML/KYC regulations.

Verified User

Consultant in Professional Services (10,001+ employees)

Vetted Review

3 years of experience

Excellent identity verification platform with comprehensive KYC coverage

Rating: 10 out of 10

February 27, 2023

Use Cases and Deployment Scope

We use ComplyCube as our primary identity verification and KYC platform to comply with regulatory requirements, streamline customer onboarding, and manage all of our verification needs in one place. It helps us reduce AML/CTF risk, improve efficiency, and deliver value to our customers across the banking sector. ComplyCube's platform provides us with comprehensive geographic coverage, enabling us to comply with a wide range of local and global regulations.

Pros

ComplyCube's platform offers comprehensive coverage across different geographies and helps us comply with various local and global regulations.
ComplyCube's verification engine is highly effective in quickly verifying the identities and risk profiles of our customers.
ComplyCube's web portal has lots of features and is user-friendly.
ComplyCube offers a single platform to manage all of our identity verification needs, eliminating the need for multiple solutions from different vendors and reducing complexity.

Cons

We would appreciate more customization options, which already can be done via the API, to be also provided via the user interface. Our Customer Success Manager informed us they are on this year's roadmap.

Likelihood to Recommend

Based on our experience with the platform, ComplyCube's verification engine is highly effective in verifying our customers' identities and risk profiles, making it well-suited for large-scale customer onboarding projects. ComplyCube also covers a high number of jurisdictions and industries. Still, it's important to consider your organization's specific needs and requirements to determine whether it's the right fit for you.

Verified User

Team Lead in Product Management (11-50 employees)

Vetted Review

2 years of experience

Exceptional AML and eKYC product

Rating: 10 out of 10

February 21, 2023

Use Cases and Deployment Scope

To expand our operations across Europe and APAC, we needed to ensure compliance with regulations through the use of eKYC controls. Our eKYC needs to verify the identities of bank account holders, corporate clients, and shareholders by conducting checks against sanctions, PEP, and negative media databases and performing remote identity verification. We can confirm that the product meets these requirements.

Pros

Excellent watchlist, PEP, and negative media coverage
Fast biometric verification
Accurate identity data verification against trusted authorities

Cons

Nothing I can think of - the team has been very collaborative from the moment we struck a partnership

Likelihood to Recommend

My experience working with the ComplyCube solution and team has been highly positive. The solution complies with banking regulations across the regions we operate in and provides a dashboard and investigative tools that our MLROs and FinCrime units find very useful daily. Furthermore, the ComplyCube team demonstrated a high level of expertise, professionalism, and assistance throughout the entire engagement. They took the time to understand our risk tolerance, internal workflows, and AML framework, allowing them to tailor the solution to our needs. I am delighted we selected them to manage our eKYC and AML compliance.

Verified User

Vice-President in Corporate (10,001+ employees)

Vetted Review

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Investor onboarding has finally been made easy!!

Rating: 10 out of 10

February 28, 2023

Use Cases and Deployment Scope

Pros

Our previous vendor's solution lacked many of the enterprise features we required. ComplyCube was able to address all of these deficiencies. Not only did it provide us with the enterprise-level features we required, but it also proved to be more compliant with AML/KYC regulations.
The platform was easy to use for both our end customers and back-office teams, which was a significant advantage in terms of user adoption and productivity.

Cons

Though I have no major complaints, I do have a minor suggestion for improvement. It would be beneficial to have a native BI connector for Tableau to facilitate MI extraction. Currently, we use ComplyCube's API in Tableau Dashboards, which is already an improvement over our previous system. However, a native connector would further enhance the speed and efficiency of our data exploration.

Likelihood to Recommend

Verified User

Consultant in Professional Services (10,001+ employees)

Vetted Review

3 years of experience