Insights from Conga CPQ Reviewers
Based on 13 verified reviews published in the last 18 months
Conga CPQ is designed to decrease data processing time by powering pricing rules, configuration rules, and digital commerce. Please describe whether or not Conga CPQ has saved you time.
13 answeredThis report analyzes 13 recent reviews to assess whether Conga CPQ saves users time. A significant portion of reviewers, 11 out of 13, indicated that Conga CPQ has saved them time through process automation, pricing and configuration rule integration, and improved quoting turnaround. However, 2 reviewers mentioned performance issues, specifically Salesforce HEAP errors, which tempered the time-saving benefits. The reviews suggest that while Conga CPQ generally improves efficiency, complex pricing and billing scenarios may still present challenges.
Saved time
11 mentionsA large majority of reviewers (11 out of 13) reported that Conga CPQ saved them time by automating processes and integr…
A large majority of reviewers (11 out of 13) reported that Conga CPQ saved them time by automating processes and integrating pricing and configuration rules. Reviewers specifically cited improvements in quoting turnaround times, standardized processes, and a central location for contractual documents, leading to greater efficiency in product configuration and automated discounting.
Performance issues
2 mentionsTwo reviewers noted that while Conga CPQ offers improvements over previous systems, performance issues, such as Salesfo…
Two reviewers noted that while Conga CPQ offers improvements over previous systems, performance issues, such as Salesforce HEAP errors, can arise due to complex pricing and billing requirements. One reviewer noted the application's performance still has room for improvement, even as automation saves time for sellers.
What positive or negative impact (i.e. Return on Investment or ROI) has Conga CPQ had on your overall business objectives?
13 answeredThis report synthesizes 13 recent reviews to assess the return on investment (ROI) of Conga CPQ. Reviewers highlighted improvements in revenue generation and process efficiency. Specifically, several reviewers (3 of 13) cited increases in revenue and the discovery of new revenue opportunities after implementing Conga CPQ. An equal number of reviewers (3 of 13) also noted faster quote and approval times, leading to improved customer response and deal cycle times. However, given the small sample size, these findings should be interpreted as directional indicators rather than definitive conclusions about the product's overall ROI performance. The limited number of reviews constrains the ability to generalize these observations across a broader user base.
Faster Quote & Approval Times
3 mentionsSeveral reviewers (3 of 13) experienced faster quote and approval processes after implementing Conga CPQ. This improvem…
Several reviewers (3 of 13) experienced faster quote and approval processes after implementing Conga CPQ. This improvement in speed was seen as a driver of better customer response and shorter deal cycles. The increased efficiency in generating quotes allows users to respond to customer inquiries more quickly.
Increased Revenue & Opportunities
3 mentionsA few reviewers (3 of 13) credited Conga CPQ with uncovering new revenue streams and increasing overall revenue. This w…
A few reviewers (3 of 13) credited Conga CPQ with uncovering new revenue streams and increasing overall revenue. This was attributed to the standardization of contracts and improved resource optimization. These reviewers suggest that Conga CPQ helps identify and capitalize on previously missed opportunities.
Besides Conga CPQ, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
13 answeredThis report synthesizes 13 recent product reviews to identify software commonly used alongside Conga CPQ and assess user recommendations. Due to the small sample size, findings should be interpreted as directional rather than definitive. Reviewers mentioned several other software solutions they regularly use alongside Conga CPQ. Salesforce CRM Analytics was mentioned by 3 reviewers. Salesforce products, including Sales Cloud and Data Cloud, were mentioned by 2 reviewers. These findings suggest an integration or complementary use case between Conga CPQ and the Salesforce ecosystem. However, the limited number of mentions prevents a definitive conclusion regarding the prevalence or specific nature of these integrations. Sentiment towards these other software products was mixed, with no clear consensus on recommendation likelihood.
Salesforce CRM Analytics
3 mentionsSalesforce CRM Analytics was mentioned by 3 of the 13 reviewers. The sentiment is mixed, with reviewers simply noting i…
Salesforce CRM Analytics was mentioned by 3 of the 13 reviewers. The sentiment is mixed, with reviewers simply noting its use alongside Conga CPQ without providing specific positive or negative feedback. This suggests that Salesforce CRM Analytics may be a common tool used in conjunction with Conga CPQ, but the reviews do not offer insights into the nature of this usage or its perceived value.
Salesforce
2 mentionsSalesforce products, including Sales Cloud and Data Cloud, were mentioned by 2 of the 13 reviewers. As with Salesforce…
Salesforce products, including Sales Cloud and Data Cloud, were mentioned by 2 of the 13 reviewers. As with Salesforce CRM Analytics, the sentiment is mixed, with reviewers mentioning these products in lists of other software they use. This indicates a potential integration or workflow relationship between Conga CPQ and the broader Salesforce ecosystem, though the limited data prevents a more detailed analysis.
Describe how you use Conga CPQ in your organization. What are the business problems the product addresses and what is the scope of your use case?
13 answeredThis report synthesizes 13 recent product reviews to understand how users employ Conga CPQ within their organizations, focusing on the business problems it addresses and the scope of use cases. A primary application of Conga CPQ, cited by 10 reviewers, is to streamline quote and pricing management. Several reviewers also highlighted the platform's integration and automation capabilities; 5 reviewers specifically mentioned how Conga CPQ facilitates integration with other systems and automates pricing and approval workflows. Overall, the reviews suggest that Conga CPQ is primarily used to improve the efficiency and accuracy of sales processes, with a notable emphasis on its role in quote generation and management.
Quote and Pricing Management
10 mentionsA significant portion of reviewers, 10 out of 13, use Conga CPQ for quote and pricing management. Reviewers appreciate…
A significant portion of reviewers, 10 out of 13, use Conga CPQ for quote and pricing management. Reviewers appreciate how Conga CPQ simplifies the quoting process, enabling sales teams to generate quotes quickly and accurately. The platform also helps in managing product configurations, pricing strategies, and overall quote workflows.
Integration and Automation
5 mentionsFive reviewers highlighted Conga CPQ's integration and automation capabilities. These reviewers appreciate the platform…
Five reviewers highlighted Conga CPQ's integration and automation capabilities. These reviewers appreciate the platform's ability to integrate with other systems, such as CRM and dispatch systems, to automate pricing and approval processes. This integration helps eliminate manual hand-offs, simplify workflows, and enable real-time quote updates.
Please provide some detailed examples of things that Conga CPQ does particularly well.
13 answeredThis report synthesizes 13 recent product reviews to identify areas where Conga CPQ performs well. Reviewers frequently highlight the platform's product configuration and pricing capabilities, with each area being mentioned by 4 reviewers. These features appear to contribute to a streamlined quote process, which was specifically noted by 2 reviewers. The positive sentiment expressed in the reviews suggests that Conga CPQ is generally well-received for its ability to simplify and manage complex pricing and product configurations.
Pricing and discounts
4 mentionsConga CPQ's pricing and discount functionalities are commended by 4 of the 13 reviewers. The system's flexibility in pr…
Conga CPQ's pricing and discount functionalities are commended by 4 of the 13 reviewers. The system's flexibility in pricing and its ability to accommodate country-specific pricing are seen as valuable assets. Reviewers find the system helpful in configuring pricing and discounts effectively.
Product configuration
4 mentionsA substantial portion of reviewers, 4 out of 13, praise Conga CPQ for its product configuration capabilities. Reviewers…
A substantial portion of reviewers, 4 out of 13, praise Conga CPQ for its product configuration capabilities. Reviewers appreciate the system's flexibility, noting that it allows for easy adjustments to product configurations as business models evolve. The system's ability to manage configurations effectively is also highlighted as a key benefit.
Quote process
2 mentionsThe quote process is seen as simplified by Conga CPQ, according to 2 of the 13 reviewers. These reviewers indicate that…
The quote process is seen as simplified by Conga CPQ, according to 2 of the 13 reviewers. These reviewers indicate that the system streamlines the process of building quotes. This suggests that Conga CPQ contributes to efficiency in the sales cycle.