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Conga CPQ Reviews & Insights

Score8.5 out of 10

114 Reviews and Ratings

Top industries

Based on 393 HG Insights installations.

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Community Insights for Conga CPQ

Synthesised from 13 verified reviews.


Synthesised from 13 reviews | Last Published April 24, 2026


This product overview synthesizes insights from 13 recent reviews to assess Conga CPQ across several dimensions, including overall satisfaction, ROI, and common use cases. Conga CPQ is primarily used to streamline quote and pricing management, with 10 of 13 reviewers highlighting its role in this area. The platform also facilitates integration with other systems and automates pricing and approval workflows, as noted by 5 reviewers. Reviewers indicate that Conga CPQ generally improves the efficiency and accuracy of sales processes, particularly in quote generation and management. Several reviewers, 3 of 13, cited increases in revenue and the discovery of new revenue opportunities after implementing Conga CPQ. An equal number of reviewers also noted faster quote and approval times. However, 2 reviewers mentioned performance issues, specifically Salesforce HEAP errors, which tempered the time-saving benefits. While Conga CPQ is often used with other software solutions, particularly within the Salesforce ecosystem (Salesforce CRM Analytics mentioned by 3 reviewers, and other Salesforce products by 2), sentiment towards these other products was mixed.


  • Streamlines quote and pricing management
  • Facilitates integration with other systems
  • Automates pricing and approval workflows
  • Improves revenue generation
  • Accelerates quote and approval times
  • Potential performance issues, specifically Salesforce HEAP errors
  • Complex pricing and billing scenarios may still present challenges
Conga CPQ is designed to decrease data processing time by powering pricing rules, configuration rules, and digital commerce. Please describe whether or not Conga CPQ has saved you time.

From 13 reviews | Last Published April 24, 2026

This report analyzes 13 recent reviews to assess whether Conga CPQ saves users time. A significant portion of reviewers, 11 out of 13, indicated that Conga CPQ has saved them time through process automation, pricing and configuration rule integration, and improved quoting turnaround. However, 2 reviewers mentioned performance issues, specifically Salesforce HEAP errors, which tempered the time-saving benefits. The reviews suggest that while Conga CPQ generally improves efficiency, complex pricing and billing scenarios may still present challenges.

Performance issues

In some ways yes - it's vastly superior to xls macros. Although because of our complex pricing/billing we often run into Salesforce HEAP errors.

Saved time

Yes, consistent process rolled out globally

What positive or negative impact (i.e. Return on Investment or ROI) has Conga CPQ had on your overall business objectives?

From 13 reviews | Last Published April 24, 2026

This report synthesizes 13 recent reviews to assess the return on investment (ROI) of Conga CPQ. Reviewers highlighted improvements in revenue generation and process efficiency. Specifically, several reviewers (3 of 13) cited increases in revenue and the discovery of new revenue opportunities after implementing Conga CPQ. An equal number of reviewers (3 of 13) also noted faster quote and approval times, leading to improved customer response and deal cycle times. However, given the small sample size, these findings should be interpreted as directional indicators rather than definitive conclusions about the product's overall ROI performance. The limited number of reviews constrains the ability to generalize these observations across a broader user base.

Faster Quote & Approval Times

An increase is positive customer response, as it decreased the response/delivery time extensively

Increased Revenue & Opportunities

We have transformed 60 sites (110 contracts) from customized xls spreadsheets to bill and standardized them in Conga. This resulted in $4M in discovered revenue opportunities.

Besides Conga CPQ, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 13 reviews | Last Published April 24, 2026

This report synthesizes 13 recent product reviews to identify software commonly used alongside Conga CPQ and assess user recommendations. Due to the small sample size, findings should be interpreted as directional rather than definitive. Reviewers mentioned several other software solutions they regularly use alongside Conga CPQ. Salesforce CRM Analytics was mentioned by 3 reviewers. Salesforce products, including Sales Cloud and Data Cloud, were mentioned by 2 reviewers. These findings suggest an integration or complementary use case between Conga CPQ and the Salesforce ecosystem. However, the limited number of mentions prevents a definitive conclusion regarding the prevalence or specific nature of these integrations. Sentiment towards these other software products was mixed, with no clear consensus on recommendation likelihood.

Salesforce

Salesforce Sales Cloud, SAP Billing and Revenue Management (RevSym)

Salesforce CRM Analytics

Salesforce CRM Analytics

Describe how you use Conga CPQ in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 13 reviews | Last Published April 24, 2026

This report synthesizes 13 recent product reviews to understand how users employ Conga CPQ within their organizations, focusing on the business problems it addresses and the scope of use cases. A primary application of Conga CPQ, cited by 10 reviewers, is to streamline quote and pricing management. Several reviewers also highlighted the platform's integration and automation capabilities; 5 reviewers specifically mentioned how Conga CPQ facilitates integration with other systems and automates pricing and approval workflows. Overall, the reviews suggest that Conga CPQ is primarily used to improve the efficiency and accuracy of sales processes, with a notable emphasis on its role in quote generation and management.

Integration and Automation

We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again.

Quote and Pricing Management

We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again.

Please provide some detailed examples of things that Conga CPQ does particularly well.

From 13 reviews | Last Published April 24, 2026

This report synthesizes 13 recent product reviews to identify areas where Conga CPQ performs well. Reviewers frequently highlight the platform's product configuration and pricing capabilities, with each area being mentioned by 4 reviewers. These features appear to contribute to a streamlined quote process, which was specifically noted by 2 reviewers. The positive sentiment expressed in the reviews suggests that Conga CPQ is generally well-received for its ability to simplify and manage complex pricing and product configurations.

Quote process

Simplifies the Quote process

Pricing and discounts

localize with country pricing

Product configuration

Manage configurations

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