What is Constellation HomeBuilder Systems?

A provider of software and services in the building industry, Constellation HomeBuilder Systems has two goals: to empower builders with information to drive business objectives and to simplify the process of building homes and condos.

Categories & Use Cases

Media

BuildTopia, which is an integrated cloud-based construction project management software tailormade for the needs of residential home builders and construction managers — bringing all tasks, processes, and workflow together into a single homebuilding hub.

Homeowner Central's interactive homeowner and builder portals. These help engage, stay in sync, and communicate with homeowners while reducing service request management costs.

the SalesXpress dashboard. Part of the NEWSTAR ecosystem, SalesXpress streamlines and digitizes the complete new home sales and design experience. Whether online or offline, It enables users to deliver sales and design experiences that are seamless, data-led, and digitally-managed

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Collaboration & approvals
Users can comment, send messages, and/or approve documents.
Category average: 8.1
Takeoff tools
Allow users to list the materials and quantities they will need for the project either manually from hardcopy blueprints or electronically from digital blueprints.
Category average: 7.4
Change orders
A change order (or variation order) is a component of the change management process in which changes in the scope of work (or project brief) agreed to by the client, contractor and architect are implemented.
Category average: 8

Cost databases
Pulls information from online databases and aggregates it to allow contractors to compare prices of materials from different suppliers.
Category average: 7.6
Custom reports
Users can create custom reports.
Category average: 7.4
Mobile app
Users can easily access the system from the field on mobile devices such as phones and tablets.
Category average: 7.4

Alana Tisch

Systems Risk Manager in Information Technology at Colen Built Development (51-200 employees employees)

Use Cases and Deployment Scope

Colen Built Development has used the NEWSTAR ERP

to manage their financial and accounting requirements since 2020. Over time, we

have adapted many point solutions within the Constellation ecosystem to

modernize our sales, field operations, and customer experience.

Pros

Colen Built has utilized NEWSTAR’s suite of software implementations to streamline processes, better understand and respond to their customers, and modernize operations.
Constellation offers a wide-range of products that helps manage the end-to-end operations of a homebuilder.
The implementation of NEWSTAR is well organized, and other integrations can be setup with ease.

Cons

Some user interfaces are dated, although the functionality is more important to us than the UI.
The expansive NEWSTAR system can take time to learn for new employees.

Return on Investment

NEWSTAR’s field tools, OnLocation Schedule and OnLocation Warranty, have been game changers to our construction and warranty teams.
Our end users rave about SalesXpress, where we can create a new home sales contract in just two minutes.
Buyers have noted tremendous ease of use with submitting service request tickets through Homeowner Central and enjoy the convenience of having manuals at their fingertips for the products installed in their home.

Usability

Verified User

Manager in Marketing (11-50 employees employees)

Pros

BuildTopia excels at contract management. Every part of the contract process is able to be managed electronically from initial signing to closing, and can even handle more special cases like contingencies.
BuildTopia manages all of our construction efforts well. All of our floorplans are pre-build in the system, so all we have to do is go in an build out the construction schedule from a pre-made template, and make any alterations from there.
The selections process is always a headache, but BuildTopia makes it pretty painless. Everything is loaded right in to the system while making selections with the client, and more detailed things, like non-standard options, are easy to load in and process.

Cons

Requests for platform enhancements, while easy to submit and get approved, are slow to be turned around...often a year or more passes before they're implemented.
BuiltTopia, while good for sales and construction, is missing one large thing...a CRM component. The system allows you to manage clients and prospects, but options for email marketing and other CRM-related efforts are lacking.

Return on Investment

Overall, our company has saved money by being able to shut down all the various platforms we were using for different departments and transition to just BuildTopia.
Company efforts are more efficient, with all pertinent information being in one place and able to be viewed by everyone as needed.
Efforts of the sales team are better able to be managed and reviewed from afar whereas we only had physical paper trails before.