Constructor.io puts your businesses KPIs first
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use Constructor.io Search to power our overall product discovery experience -- across browse, search, and search autocomplete. We also leverage the Constructor.io framework to power a product comparison feature.
Pros
- Optimizes for business KPIs, not string matches, so merchandisers can focus on strategy instead of maintaining a dictionary.
- Gives merchandisers control to curate the right customer experience per their expert understanding.
- Customer/technical support during and after implementation.
Cons
- Visibility of the personalization algorithm.
- Exposing detailed analytics within the customer-facing dashboard.
- "Top searches" available via API.
Likelihood to Recommend
Constructor.io Search takes all of the guesswork out of maintaining a search engine. As merchandisers or product teams, we have educated guesses at how search relevance should work but the customer is always king. We can't always predict the ways in which consumers will search or what their intent is. That's why the behavioral-driven approach that Constructor.io employs works so well. It means that merchandisers can focus on their sales and promotional responsibilities, instead of wasting time and bandwidth on base-level relevance questions.
Vetted Review
2 years of experience