TrustRadius Insights for ContactMonkey are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Email Tracking: Many users have found the email tracking feature to be extremely beneficial, allowing them to see when, where, and how often someone opens their emails. This has been particularly useful in sales, helping users determine which prospects to focus on and which emails are critical to keep track of.
Simplicity and Usefulness: The software's simplicity and usefulness have been appreciated by many users. They find it easy to use and rely heavily on it for tracking their emails and determining the effectiveness of their sales campaigns.
Real-Time Updates: Users value the real-time updates provided by the software, as it allows them to stay updated on the status of their emails. Being able to sort emails by type also helps them organize their follow-ups more efficiently.
Identifies if an email has been shared and location the email was opened
Integrates nicely into HTML emails
Provides data regarding clicked links and most effective emails
Has a great search function
Cons
Salesforce integration seems unnecessary
Has refresh issues occasionally
Can cause slowing issues for Outlook
Doesn't have integration with Outlook.com/Exchange
Likelihood to Recommend
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
I use this for updating contacts, developing segmented email lists for email campaigns, expanding contact lists to include more information about the contact and their organizations. Overall, this is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research.
Pros
Uploads information from business cards to your current contact database through your camera phone
Great resource for looking up people before meetings and doing other types of background research
Use information found on the internet to fill in information about your contact
Cons
It could allow for more business cards uploads per month.
It should automatically sync business accounts when individual accounts are updates.
More tips and resources on how to develop a good contact list would be nice.
Likelihood to Recommend
The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact.
VU
Verified User
Analyst in Research & Development (11-50 employees)