TrustRadius Insights for Cornerstone OnDemand are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.
One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.
Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.
Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.
In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.
Cornerstone OnDemand has helped consolidate our training into one platform for easy access and use for our users. It can be tough to get people to use Cornerstone OnDemand but once they start using it, it is easy for them to navigate the system. It is nice that the system does not change all that much with updates and makes it pretty user friendly. Overall, I am satisfied with Cornerstone OnDemand and hope to implement new features that they have to offer in the near future.
Pros
Creating curricula
Storing materials, trainings, and courses in one space
Customer Service
Cons
Success Center with more detailed niche trainings
a little more user friendly to those who are technologically challenged
the ability to customize it more to the customer's preferences
Likelihood to Recommend
Having a large company that is growing, it's nice to have one location where we can put all our trainings, and training materials. It is easy to search and access those things as well. I love the functionality it has to link videos, SharePoint docs, and much more with the URL option in adding materials.
I do wish it was a little more user friendly with those who are not as technologically trained as the younger generation. and adding a little more integration options for the agricultural side of businesses would be nice as well.
As a medical device company, we are highly regulated. We must keep training records for all employee training that relates to their performing their job duties and tasks. Historically our company used different learning management systems in different product areas as these likely came with an acquisition of that area in the past. In 2018 our company set on a mission to steamline our organization to a single LMS. After a thorough analysis of the leading LMS vendors, Cornerstone OnDemand came out on top due to its ability to meet the compliance needs of a regulated company such as ours, in a way no other vendor could. Implementation has been challenging as we are not only learning a new system but also changing the way we operate by bringing onboard areas long left on their own. So some unique ways of working have been challenging to solve with the system as customization is not possible as some ancient 'on premise' solutions used to offer. However, we still feel Cornerstone OnDemand is the best tool on the market for us.
Pros
Keeping training records
Keeping audit trails
Maintaining quality validation documentation about the system
Cons
Back end functions are complex and unforgiving; takes us 1 month to train a new administrator properly due to the complexity of the system.
The navigation and user experience are not modern or easy to use out of the box. It requires a significant investment with partner firms to configure the UX.
Likelihood to Recommend
In my opinion, technical support from Cornerstone OnDemand has been what is expected from a software company, but not good enough for what is required in supporting training customers in regulated industries. We continue to work with Cornerstone OnDemand to address these shortcomings and they are committed to finding a way to meet our demands.
We use Cornerstone OnDemand to track and manage training, performance, and succession within our organization.
Pros
Training transcript tracking
Training Collection and individual training management
Performance review completion as an end user
Cons
Performance analytics is lacking
API Extensibility
Likelihood to Recommend
Cornerstone OnDemand is a great LMS and can handle just about anything you can throw at it. It's powerful, comprehensive, and easy to use. They still have ground to make up though on some of their other modules and in their customer care center. I would point out analytics, API extensibility, and Global Client Support as areas of improvement. I use and support the learning portion of the product. It's great for getting training into the right hands at the right time.
VU
Verified User
Professional in Human Resources (10,001+ employees)
I have used the learning performance of Cornerstone OnDemand for 6 years and find that it is a great support in managing compliance learning. The ability to create complex group and assignment criteria is really beneficial for the organizations I have worked in. Cornerstone consistently update their offering and has a space for clients to offer suggestions for improvements (these are sometimes acted on but sometimes a bit slow). I have recently started to use the performance module, which interlinks in many ways with the learning module. We have found it beneficial for a learners development journey to use these modules together. The ease of adding topics and skills in the user profile to customize learning on the home page has also worked well and means learners are shown learning opportunities that suit their needs.
Pros
Reporting
Complex Learning Assignments
Community and sharing with other users
Updating functionality
Personalized recommendations
Cons
Faster in utilizing suggestions from admins
Updating certifications
Likelihood to Recommend
Cornerstone OnDemand has been suited to all our learning needs. The use of playlists and the ability to add in external links, etc. has made it great for less formal learning and easier to give the business access to manage and create their own learning playlists without needing admin training. Whereas curriculums and learning assignments still allow us to support with compliance and more formal learning. A downfall is the content anytime can be very American and does not always transfer well.
As a highly regulated company, we have a significant amount of compliance training that our employees must complete on an annual basis. We also need to have a robust reporting system to track completions and monitor compliance. We have used Cornerstone OnDemand to effectively organize all of our compliance training, including creating dynamic groups based on job roles, hire dates, and management roles. The level of organization the platform provides allows us to easily and effectively assign training to the right groups at the right time.
We also use the platform for onboarding newly hired employees or those who are transferring to a new role. Again, the way we are able to organize the training and the employee groups allows us to quickly and easily assign their onboarding training and have it ready for them on Day 1.
The reporting features give us many options to provide on-demand reporting to management teams to track their new employees' progress in their onboarding training or to monitor timely completion of their required compliance training.
Pros
Ability to provide multiple customizable access roles from general end user to full system admin and anything in between
Powerful reporting system to track a plethora of data points within the platform (user data, training information, transcript information)
Great options to customize the look and feel of your "home page" to best meet your company's needs and goals.
Ability to customize the transcript view for learners (i.e. when Completed training will move to their Archived transcript, what to do with Inactive training on transcripts)
Cons
Creating a new version of a course can be cumbersome when it is a part of multiple curricula and even inactive curricula. We are finding situations where learners are getting a new version of a course assigned on an old curriculum that was deactivated a couple of years ago, causing confusion on reporting.
Manually adding members to Communities is a little confusing, as there is no clear indication of what to do to ensure access to all folders & documents within the Community.
Certifications can be confusing at first, especially if not utilizing them consistently. We only did one or two and found them to be a little confusing both on the administrative side and the learning side.
Likelihood to Recommend
I feel Cornerstone OnDemand is a great solution for companies that have a large amount of compliance training that needs to be assigned and closely tracked. The features of dynamic groups (based on specific user criteria) allows you to target very specific audiences. The assignment functionality gives you great flexibility on when the assignment runs and how often, and also provides many options for due dates (static date or dynamic date - x days from hire date, date assigned, etc.). This has allowed us to have a clear and consistent user experience for both our newly hired employees and our seasoned employees.
We use Cornerstone OnDemand as our LMS. We load, configure, and assign our compliance training on the platform and perform the necessary reports. This allows us to meet the strict compliance regulations of the financial industry. We also implement our performance management process and succession process via Cornerstone OnDemand. This allows us to stay consistent.
Pros
Great user community and resources
Intuitive processes
Simplified reporting
Cons
Versioning process can be complex
Still need to refresh some of the interfaces
Likelihood to Recommend
Cornerstone OnDemand is an industry leading Learning Management System and I think it excels in delivering compliance training as well as 'push training'. Cornerstone OnDemand has the ability to sync a data feed with Oracle HRMS, which we have found to be particularly useful once configured. We also have LinkedIn Learning and have found that this system integrates nicely with Cornerstone OnDemand.
VU
Verified User
Contributor in Human Resources (1001-5000 employees)
We use Cornerstone OnDemand as CORE in 7 countries with the complete suite: Core, Recruiting/Onboarding, Learning and Performance. We need a unique database in the whole group, because every country uses different software to manage people data. The main purpose is to implement the same processess in all the countries with our business to improve our competitive advantage. We chose Cornerstone OnDemand because it was an organic software in one suite, but the last news of the new leathership team makes an unexpected turn to other goals through the inorganic acquisition of other products.
Pros
Easy to change configuration
Complete Performance module
User experience in the Learning module
Cons
Core Core Core...not ready por employee management
Lack of configured processes
Reporting with "silos" although all the modules are in the same tool
Likelihood to Recommend
Well suited for: Companies with an HRIS as CORE Non-engineers administrators Non-complex organizations or processess Less appropriate for: Mobile users (most ot pages aren't responsive) Companies with business in different countries Use in different languages (non-compatible features like communities) Hard needings for audit (SOC/SOX) EUROPE/LATAM companies (only customer support in english)
Cornerstone OnDemand is our global training platform, currently available to 25,000 employees across over 350 international hotels. In order to provide a personalized experience, the platform is accessible in 16 languages, and the training content is available in 23 languages. With it, we have been able to offer a global training catalog for all our employees, and we are working on bonus management through Cornerstone OnDemand.
Pros
It´s a global tool
User experience
Personalization
Cons
It´s complicated include new funcionalities
Reduce the time in the incidence resolution
Improve the communication tool
Likelihood to Recommend
The main point we would like to improve is that requests for improvements or inclusion of new functionalities are carried out in a shorter period of time. t would also be beneficial to see improvements in the HTML functionalities of custom emails, as there are occasions when the design does not display as intended.
We use Cornerstone OnDemand for all of our learning management. We house created courses and assign courses from the library (which has an additional fee for access). Our clients require that we have all of our employees take certain types of courses each year and this is all housed and maintained in Cornerstone OnDemand.
Pros
Library of courses (additional fee)
Report creation
Cons
Response to service inquiries
Ease of use
Likelihood to Recommend
Cornerstone OnDemand worked for us at the beginning, but in my opinion the level of service has greatly declined. After refusing to let us out of our contract a year early due to no longer being a good fit, I found they changed their file feed method and became a more manual process for the team.
Cornerstone OnDemand (CSOD) has been a part of our company's success over the last three years and has allowed us to deliver training programs for employees, track employee progress and development, and help to identify high-potential employees. Through CSOD we have been able to create learning pathways for our employees based on their role, starting with the compliancy courses for ann employees and then branching off by each role into our custom-made courses to support them further through their onboarding. CSOD allows us to create curriculums that unlock when an employee has completed the prerequisite and to auto-assign our courses based on the hiring timeline; which are both very useful aspects to help our learning paths be a success.
Pros
Integrations with other software programs to save time.
Options to add on quality courses created by CornerStone directly to blend the training with your own.
Great reporting resources and the ability to send reports and pull dashboards to be on top of course relevance and completion.
Cons
Overall the system takes time to become an expert in.
Employees need training on how to use the platform as there are a lot of "clicks" to accomplish what they want in the interface (for example, withdrawing from a training).
When the platform is not working properly, it requires a lot of time to have support from CSOD.
Likelihood to Recommend
Overall my score would be higher if we were able to get the support we need WHEN we need it. When things work well, the platform is nice to use and has a number of options for my team but when things do not work properly, it causes a lot of backend work and causes a heavy administrative role on our part to make up for where CSOD lacks. To really benefit from the platform, you need an expert on your team to help you navigate the platform and use it to its full potential. I highly recommend having a member of your team complete the CSOD training courses.
