TrustRadius: an HG Insights company

Crowdcast Reviews & Insights

Score9.3 out of 10

4 Reviews and Ratings

Get a Demo

Community insights

TrustRadius Insights for Crowdcast are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Fast and Responsive Helpdesk: Users appreciate the quick response time of the helpdesk when they have questions or need assistance. Multiple reviewers have mentioned that the helpdesk team is highly responsive and helpful, providing prompt solutions to their queries.

Clean and Intuitive Interface: The platform's clean and intuitive interface is highly praised by hosts, making it easy for them to navigate and use the features effectively. Several users have mentioned that the interface is user-friendly and visually appealing, allowing them to easily manage their events without any technical difficulties.

Flexible Customization Options: The flexibility of Crowdcast is highlighted by users, as it allows them to customize their events according to their preferences. Reviewers mention that they can choose from a range of options such as private or unlisted events, accepting payments, creating patron-only broadcasts, etc., which adds value to their overall experience with the platform.

Reviews

1 Review

Great live webinar solution & very reliable!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It allows us to easily record and do live webinars and calls. We use them to teach Spanish online to many students at once.

The service works well without interruption and always provides a good HD recording to use on our site.

It's fairly simple to use and our customers like engaging with the software. Adds a good personal touch.

Pros

  • Create live webinars
  • Record webinars
  • Respond to customers in chat and present offers and polls

Cons

  • Chat replay does not repeat in realtime like Facebooks live video replays
  • New registrants aren't automatically added to email platform, have to download list.

Likelihood to Recommend

Crowdcast does a great job with live webinars and is one of the top ones available. They have continually improved the product and are coming out with a version two now with a cleaner, easier to use interface with some really cool features. The platform works well and most importantly the live webinars come in clearly and almost never fail. In the past year, things have worked very smoothly which is really a relief. As anyone who does lots of live videos knows, it's crucial to have a smooth, easy-to-use piece of tech that doesn't fail like Crowdcast. Chat comes in a lot better and the features are cooler than Zoom Webinars.
NA
Nate Alger
Owner in Corporate at Spanishland School (1-10 employees)
Vetted Review
View profile