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Cvent Onsite Solutions

Score9.4 out of 10

20 Reviews and Ratings

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What is Cvent Onsite Solutions?

AllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and analytics, mobile event apps, and social amplification display.

Categories & Use Cases

Media

1 / 5

Key Features

Learn about the best (and worst!) features Cvent Onsite Solutions has to offer, as determined by TrustRadius' reviewers.
Based on 20 ratings of Cvent Onsite Solutions's features
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Top Performing Features

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.4

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.6

  • Live chat

    Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

    Category average: 8.2

Areas for Improvement

  • Mobile Application

    A dedicated app for iOS and/or Android.

    Category average: 7.9

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

    Category average: 7.6

  • Integration to Marketing Automation

    Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

    Category average: 8

Reviews

What users are saying about Cvent Onsite Solutions.
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CVENT Onsite Solutions - excellent for events over 400!

Incentivized
Ellen Valdez, CMPView profile
Event Manager at Platinum XP (11-50 employees employees)

Use Cases and Deployment Scope

I utilize CVENT onsite solutions for clients that already use CVENT as their registration platform AND have over 400 attendees onsite. We can handle onsite registration up to a certain point, but anything over 400 gets sticky if we don't have a way to print badges onsite. I currently utilize CVENT Onsite Solutions about twice a year.

Pros

  • Printing capabilities - color options, advance printing, QR codes.
  • Onsite technical assistance.
  • Integrations with CVENT registration software.

Cons

  • I have had issues with them sending the correct printers in the past, but it doesn't happen often. And when they do, they ship overnight to correct the issue.
  • It's an expensive option - they tend to Nickel and Dime.
  • The app/gamification features are still not perfect. I've had several issues with games on the day of.

Return on Investment

  • Indeed, just knowing the app and CVENT has helped our ROI. We now have two fully trained staff members in CVENT (CVENT certified), which helps sell our business. Planners want someone who is full-service, and we can now offer that.
  • The onsite registration system makes our registration process go very smoothly, which, in turn, gives the attendees a positive experience.

Usability

Alternatives Considered

Bizzabo, Whova, Sched and RegFox

Other Software Used

Whova, Bizzabo

Great Event Management Tool

Incentivized
Jetender Vilku
Program Manager in Information Technology at Zensar Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

1.Using for Event Registration, Attendance tracking, Surveys for marketing.

2. Virtual, Hybrid and In-person event capabilities.

3. Compute engagement scores to nurture and generate leads.

4. Reports and Event ROI

Pros

  • Data integration via API's
  • Onsite registration with Kiosk
  • Badge scanning
  • Lead Scanning

Cons

  • No cons to report

Most Important Features

  • Lead capture and Tracking
  • Open API for Techstack Integration
  • Salesforce Integration
  • SMM tool
  • Badge Scanning

Return on Investment

  • SMM tool and Event onsite solutions helps us calculate ROI

Alternatives Considered

Zoom

Usability

Cvent Onsite Solutions Review

Verified User
Employee (51-200 employees employees)

Use Cases and Deployment Scope

In my company, I use Cvent Onsite Solutions On-Arrival & Attendee Hub to make the attendee registration process run smoothly. This allows for a quick check-in, registration and badge printing process for all attendees. On-Arrival also allows for my team to edit or reprint any name badges as needed. Overall, these onsite solutions are very helpful to our program's success.

Pros

  • efficient
  • easy to understand
  • great support hotline for questions

Usability

Easy to implement

Incentivized
Verified User
Employee (10,001+ employees employees)

Use Cases and Deployment Scope

We use Cvent Onsite Solutions at almost all in person events we run, from badge printing and checking in to the event, to scanning for participation records. We use it for meetings of between around 75 pax to 250 and occasionally far more.

Pros

  • Badge printing
  • Checking in and scanning
  • Allowing up to date data collection

Cons

  • Event in a box can have issues, but we know we can always rely on their team when issues arise
  • Scanners always default to sorting by room which is odd and can be confusing for new users

Return on Investment

  • We receive great feedback on registration processes
  • Clients are always impressed by the app
  • Our team trusts Cvent Onsite Solutions as a platform, and this confidence improves performance

Cvent Onsite Solutions is Great

Incentivized
Verified User
Director in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We use Cvent Onsite Solutions to have a positive customer experience upon arrival at one of our events. It helps us with checkin, badge printing, onsite registration, and being able to scale our volunteer team to meet the demands of larger events. It also helps us provide a more seamless experience for attendees.

Pros

  • Self service
  • Badge printing
  • registration

Cons

  • Initial setup may be a little cumbersome

Most Important Features

  • self service

Return on Investment

  • Very positive attendee feedback based on the experiences

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