TrustRadius Insights for DealRoom are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Use: Many users have praised DealRoom for its user-friendly interface and intuitive design, making it easy for them to navigate and utilize the software's features effectively. The simplicity of the interface contributes to a positive user experience, allowing users to quickly adapt to the platform.
Helpful Support Team: Several reviewers have highlighted the exceptional customer support provided by DealRoom's team. Users appreciate their timely response to inquiries and assistance in using the software effectively. The helpful and awesome team at DealRoom ensures that users receive prompt assistance throughout their experience with the software.
Efficient Document Management: The drag-and-drop file upload feature, along with the ability to set permissions for documents, has been commended by many users. They have found this process straightforward, allowing for efficient management and sharing of files within DealRoom. The easy-to-use document management capabilities contribute to improved organization and accountability for users.
We've been using the virtual data room to safely store and track important documents at our organization.
Pros
Eliminates redundancy and streamlines assignments
Crucial documents are not only safely stored but also trackable
User-friendly and intuitive software that just looks good
Cons
Support staff was responsive and flexible in meeting concerns
Any issues were resolved quickly
Likelihood to Recommend
This software is comprehensive and made to fit a variety of scenarios. There are options for all parties involved in the transaction. Their virtual data room could honestly be used by any organization that wants protected and trackable documents.
VU
Verified User
Executive in Finance and Accounting (51-200 employees)
DealRoom is the best data room platform we use - clean interface and strong analytics are tremendously helpful to our deal teams as we work with third-party diligence providers and juggle hundreds of data requests.
Pros
Clean, easy-to-use interface
Advance analytical capabilities
Cons
n/a
Likelihood to Recommend
Well suited to managing data requests / complicated multiparty processes
VU
Verified User
Analyst in Finance and Accounting (201-500 employees)
We typically use it for securely exchanging data with our clients. DealRoom provides a great interface to tracking all outstanding data requests and ensuring that sensitive data is access controlled. DealRoom's downloading features are well designed. Downloading files from DealRoom does not mess up folder structure (unlike other providers) and does not truncate the file names. Overall, I am a satisfied user of DealRoom
Pros
Folder Structure is easy to navigate. Interface refreshes only when you need it to. Saves time
Finding latest uploaded documents is very easy
Can print out folder index very easily
Download packaging is well designed and is generally faster than other VDRs
Cons
I would like a drag and drop interface for printing out folder structure. It is just easy to do it on your own rather than using the default option
Preview feature for documents should be available. Saves a ton of time !
Ask me to download if I am clicking on a link. Do not start download immediately
Likelihood to Recommend
Well suited for projects where a large number of files need to be securely exchanged with clients. Not very suitable if the engagement does not involve heavy data exchange. We have used it in multiple M&A and due diligence projects and it works like a charm. I strongly recommend DealRoom
VU
Verified User
Consultant in Information Technology (10,001+ employees)
DealRoom is being used by my department to streamline M&A evaluation and collaboration
Pros
Easy to use
User Friendly
Collaborative
Cons
Too many notifications from DealRoom and not sure how to mute
Likelihood to Recommend
During my experience using DealRoom I found the site easy to use and very user friendly. My only complaint would be that I received several email notifications everyday and could not find a way to mute this feature.
VU
Verified User
Analyst in Finance and Accounting (10,001+ employees)
One of the companies that I freelance write for utilizes DealRoom as its virtual data room. Primarily, it is used for organization-wide project and task management. It helps various teams and business units to efficiently communicate, collaborate, and securely exchange documents.
Pros
Super intuitive and easy to use
Helps tremendously with organization and accountability
Awesome and helpful team!
Cons
I haven't run into any major issues yet!
Likelihood to Recommend
In my experience, I found it to be great for project and task management. When something comes up for me to work on, I am assigned a task with all of the necessary information, e.g. resources, description, and urgency. I work remotely so it has made staying connected and informed easy and efficient.
DealRoom has provided a safe and secure way for my company to share information and data with clients and investors. Not only is it easy to use and efficient, but the customer service provided by DealRoom is wonderful.
Pros
DealRoom does an excellent job of providing training to new users.
The software is easy to use, yet sophisticated.
Cons
DealRoom doesn't currently have an option for automatic weekly user analytics. I hope to see this feature implemented soon.
The software is easy to use, as mentioned before, however, utilizing the setting buttons for folder structures can be difficult to understand at first.
Likelihood to Recommend
DealRoom is well suited for any circumstance where an NDA is required before sharing information with another party. It's useful in scenarios where you'd like to track what documents people are viewing and when.
We use DealRoom for M&A transactions within our Investment Bank. The platform is used by several of our teams across multiple industry groups and deal sizes. DealRoom not only provides a cost-effective data site solution, but offers superior functionality, simplicity, and speed. This platform enables users to streamline diligence and save time, effort and money on behalf of both users and clients.
Pros
Fixed cost pricing is unique and refreshing. Saves headache and worry throughout the process and with the client.
Internal Diligence Tracking through the requests feature is a game-changer. Prevents inefficient excel trackers and unnecessary emails throughout the process.
GUI and interface are clean and easy to use.
Customer support and response to inquires is timely and helpful.
Cons
Only issue is that it is not a brand name (like Intralinks, Merrrill etc). Some clients prefer familiarity, but the platform and service is the best there is. Would use in all situations if it were possible.
Likelihood to Recommend
Great for all deals where people prefer efficiency, low-cost, and ease of use.
VU
Verified User
Analyst in Finance and Accounting (1001-5000 employees)
We have been using DealRoom as a virtual data room solution for our company. We stored secure documents and shared between different parties and customers. We have also used their requests feature for internal process management.
Pros
It was easy to use and support helped us a lot with everything. We are extremely pleased with the service they provide. It's very easy to drag and drop files and set permissions for documents. Their requests functionality is also very useful and helped us track process.
Cons
A couple of our team members did not receive invitation letters due to some mail filtering system, but their support guys resolved this issue very fast.
Likelihood to Recommend
- Easy drag & drop file uploading. - Tasks management system and progress tracking. - Different permissions from just view access and up to upload and edit.