Deem Reviews & Insights

Score7.8 out of 10

9 Reviews and Ratings

Community insights

TrustRadius Insights for Deem are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Modern and User-Friendly Design: Many users have praised the site designs and user interface of the product, stating that they are very modern and user-friendly compared to Concur. This indicates that the interface is intuitive, easy to navigate, and visually appealing.

Helpful Ask Function: Several reviewers have found the Ask function to be helpful, suggesting that it provides a convenient way for users to seek assistance or ask questions. This feature enhances the overall user experience by providing prompt support when needed.

Favorable Layout: The layout of the product has been favored by many users over other options, indicating that it is visually appealing and well-organized. This positive feedback highlights its effectiveness in presenting information clearly and efficiently.

Reviews

4 Reviews

Deem meets all our travel needs.

Rating: 9 out of 10

Incentivized

June 13, 2022

Use Cases and Deployment Scope

We are using Deem throughout the organization to plan and manage travel. Booking several online tickets, cars, and hotels is easy and fast. It is ideal for our department trips as we travel often, to provide engineering and technology solutions and integration portfolios for different companies worldwide. It has different flights available for all sorts of destinations and details trips by safety check ensuring our travel security and hygiene.

Pros

Safety Check provides details about safety of all flights.
Its easy to see the flights and hotels that are in company policy.
It is straight forward and you can pick the best choice for your movement.

Cons

Real-time tracking of flights.
It logs me out once in a while.

Likelihood to Recommend

We are able to book flights and hotel rooms and make car reservations in a simple way without going through travel agencies. It provides a central location for all travel details and expenses. The user panel allows us to review scheduled trips and know when employees are away on a trip.

Verified User

Consultant in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Simple Booking with Deem

Rating: 8 out of 10

Incentivized

June 3, 2022

Use Cases and Deployment Scope

We use Deem for all corporate travel. It is an awesome app to book flights because you can make modifications at any point. My department deals with IT integration, supporting operational needs across multiple companies. We therefore make several trips, day in day out and Deem has been the software making car renting and hotel bookings a breeze.

Pros

You can modify your bookings to your preferences
Has fast response times when researching for options
Relatively accurate carbon emission ratings most of the time

Cons

The ITA search engine is quite slow
Ineffective in terms of hotel reservations.

Likelihood to Recommend

Deem has made life simpler while we make our trips around the states to deliver innovative IT systems with clients. It has incredible synchronization so that whenever you are out for an official trip, the management is notified of your absence in good time. I however a big issue with their hotel reservation system. It does not update the reservations availability in real-time and we get the 'reservation not available message' after booking which brings several inconveniences.

Olivia Sarr Mathews

Network Engineer in Information Technology at ActioNet, Inc. (501-1000 employees)

Vetted Review

4 years of experience

View profile

Highly recommend Deem!

Rating: 10 out of 10

Incentivized

March 27, 2019

Use Cases and Deployment Scope

Deem is being used by the whole organization to plan travel. It is a great way to book without having to take the time to go through the travel agency directly. It is streamlined to where every user login correlates to their respective departments for billing. I highly recommend it.

Pros

Ease of use. Very user friendly
Able to book any kind of travel very quickly- air, hotels, etc.
Can setup airline or hotel preferences so they are displayed first

Cons

The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it

Likelihood to Recommend

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button.

Verified User

Employee (51-200 employees)

Vetted Review

4 years of experience

Deem Travel Management System

Rating: 9 out of 10

Incentivized

May 27, 2022

Use Cases and Deployment Scope

Deem is used by my organization as its travel management platform. I use Deem to book flights, hotel accommodations and rental cars related to business travel. Deem works alongside an existing vendor which stores my complete traveler profile. This profile is pulled into the Deem system each time I wish to make a travel reservation.

Pros

Integration with organization SSO for a linked profile
User friendly graphical user interface for booking of flights and hotels
Easy to determine which flights or hotels are in corporate policy

Cons

Company Cost Allocation rule is a custom addition and is hidden in a submenu by default

Likelihood to Recommend

Deem works in a similar manner to many personal travel booking sites. If a user has previous experience with Booking.com, Orbitz, Expedia, etc. it is likely they will be familiar with the mechanics of Deem from first use. In this way, Deem draws upon a user's prior experience to provide an easy-to-use platform for booking travel. Deem does not function as the point-of-contact after booking - a user is directed to go to the constituent system once a booking is completed.

Verified User

Director in Product Management (501-1000 employees)

Vetted Review

1 year of experience

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