Deltek Vantagepoint Reviews & Insights

Score5.9 out of 10

11 Reviews and Ratings

Community insights

TrustRadius Insights for Deltek Vantagepoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly and Easy to Navigate: Users have praised both Deltek Vision and Vantagepoint for their user-friendly interfaces and easy navigation. Many reviewers have stated that the software is intuitive, allowing them to quickly learn and navigate through different features. Some users appreciate the simplicity of the design, which makes it easy to find what they need without any confusion.

Comprehensive Features and Customization Options: Reviewers have expressed their satisfaction with the comprehensive features offered by both Deltek Vision and Vantagepoint. They appreciate the wide range of functionalities available, which enable them to efficiently manage various aspects of their business operations. Additionally, users value the customization options provided by these software solutions, allowing them to tailor the tools according to their specific needs.

Superior Reporting Capabilities: The reporting capabilities of Deltek Vision and Vantagepoint are highly regarded by users. Several reviewers have mentioned that these software solutions offer superior reporting features compared to competitors. They appreciate the ability to generate detailed reports that provide valuable insights into project performance, financial data, resource allocation, and more. This functionality allows businesses to make informed decisions based on accurate information derived from robust reporting capabilities.

Deltek Vantagepoint Reviews

4 Reviews

Vantagepoint provides a one-stop-shop for CRM, accounting, reporting, and planning.

Rating: 7 out of 10

Incentivized

October 10, 2023

Use Cases and Deployment Scope

Currently, we use Vantagepoint almost exclusively as accounting software along with using it for timesheets. We are looking to implement it for use as a CRM system, as I have used it for in the past. Right now only those in accounting really know how the software is used as the business model of the company is somewhat different from most others in civil engineering. One of the roadblocks to using the software is resistance to change and having to learn a new system.

Pros

Timesheets.
Interconnection of data. Activities are tied to contacts, firms, employees, and projects, accessible from any of these hubs.
Customization of fields, tabs, and hubs is very flexible. You can create as many different customizations as necessary for your business model.

Cons

Reporting is very clunky and anything but intuitive.
Compared to Vision, Vantagepoint layouts are very cookie-cutter. The latest release allows you to create up to 5 columns, still, it is so much less customizable than Vision in look and feel.
Customer service is poor. If you have a question or issue you can expect it to be addressed in 2-4 weeks, minimum.
Software testing has been poor in the past. Too many bugs have made it through to release on things that should have easily been caught, such as certain workflows not working, etc.

Likelihood to Recommend

I have used Vision/Vantagepoint with 5 different companies. Where the business model is project-based it works very well. This is the rule for most AEC companies. My current organization does not really have a project-based business model as they have many, many small "projects" that never get entered into Vantagepoint as it would be time prohibitive to do so. This makes the use of the system very limited for all employees outside of accounting and unreliable for reporting pipeline and historical revenue data. This is not the fault of Deltek, however, just an observation of how it is used with my current company.

Les Thomas

Proposal Specialist in Marketing at OWN, Inc. (201-500 employees)

Vetted Review

2 years of experience

Hopefully your experience is better than ours

Rating: 1 out of 10

Incentivized

October 10, 2023

Use Cases and Deployment Scope

We used it for over 2 years. We just finished up last month. In my opinion, we did not get any ROI with the product. It was very lackluster with information that we required. When we tried to get more information nobody contacted us. Based on experience, there were erroneous charges from DelTek without explanation and then they would not refund us for charging the account for those fraudulent charges. I believe they did not even provide the service for those additional charges either. When we tried to cancel after 2 years of the product not working for us at all, they tried everything they could to save us. At that point they wanted to talk, but when we were having issues the entire 2 years before, they didn't have the time. That being said, we cancelled, and when the month was over they tried to auto renew us. They said we didn't provide any evidence that we were cancelling. We provided multiple emails where we said we were going to cancel. They wouldn't let us cancel and they even tried to take us to collections at that point. After everything I would not recommend utilizing DelTek at all.

Pros

Not applicable
There wasn't much

Cons

Customer Service
Fraudulent Charges
Listening to their clients

Likelihood to Recommend

If asked by a colleague if I would recommend this product/company, I will say absolutely not. I believe their customer service was terrible. They did not fix any issues. We did not get any benefit from them for 2 years.

Dalin Petersen

VP of Sales & Account Management in Information Technology at DirectPointe (11-50 employees)

Vetted Review

2 years of experience

Deltek Vantagepoint - A solid product

Rating: 8 out of 10

Incentivized

March 24, 2022

Use Cases and Deployment Scope

I thought that Deltek Vantagepoint was a pretty solid software. From my persepctive, it seemed like there wasn't a lot of flexibility for the user, but I did not usually need to do anything other than log my time, or put in time off. It was pretty easy to use.

Pros

Time logging
Checking remaining PTO
Checking total hours on a project.

Cons

Easy to understand user interface

Likelihood to Recommend

I think that Deltek Vantagepoint doesn't try too hard to do anything extra. It is a very solid software and I didn't find any problems while using it. I think it would be great for any sized firm to use, at least from the user perspective (the time logger).

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

2 years of experience

Vantagepoint is a very good solution. Not perfect but nothing is!

Rating: 8 out of 10

Incentivized

December 21, 2020

Use Cases and Deployment Scope

We used VantagePoint to consolidate CRM and project data for pursuits, projects, clients, documents, and financials. We were happy with the way it has reduced duplicate entry into multiple systems. It was easy to learn and intuitive for users across multiple levels and departments. It has streamlined the 'pursuit of client' process.

Pros

Consolidation of CRM
Project data
Project financials

Cons

User interface could be cleaner.
It is a bit complicated.
It could be more focused on marketing.

Likelihood to Recommend

It is well suited to connecting customer relationship databases and a project lifecycle. Business development people and other personnel should be able to get good use out of it in their daily jobs and functions. It is helpful to keep a record of ongoing projects and new pursuits among the team.

Verified User

Manager in Marketing (1001-5000 employees)

Vetted Review

3 years of experience

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Vantagepoint provides a one-stop-shop for CRM, accounting, reporting, and planning.

Rating: 7 out of 10

Incentivized

October 10, 2023

Use Cases and Deployment Scope

Pros

Timesheets.
Interconnection of data. Activities are tied to contacts, firms, employees, and projects, accessible from any of these hubs.
Customization of fields, tabs, and hubs is very flexible. You can create as many different customizations as necessary for your business model.

Cons

Reporting is very clunky and anything but intuitive.
Compared to Vision, Vantagepoint layouts are very cookie-cutter. The latest release allows you to create up to 5 columns, still, it is so much less customizable than Vision in look and feel.
Customer service is poor. If you have a question or issue you can expect it to be addressed in 2-4 weeks, minimum.
Software testing has been poor in the past. Too many bugs have made it through to release on things that should have easily been caught, such as certain workflows not working, etc.

Likelihood to Recommend

Les Thomas

Proposal Specialist in Marketing at OWN, Inc. (201-500 employees)

Vetted Review

2 years of experience