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Deluxe Payment Exchange+

Score8 out of 10

9 Reviews and Ratings

What is Deluxe Payment Exchange+?

Deluxe Payment Exchange+ (DPX+) is an integrated payments solution for mid-size businesses that streamlines and automates AP disbursements. This disbursements platform is for companies that send over 250 monthly paper checks, excluding payroll, for recurring payments to suppliers and vendors.

Categories & Use Cases

Media

Screenshot of Payee choices in Deluxe Payment Exchange+

Screenshot of Payee choices in Deluxe Payment Exchange+

Top Performing Features

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.4

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.8

  • Customizable Approval Policies

    Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

    Category average: 8.7

Areas for Improvement

Payment Exchange Review

Use Cases and Deployment Scope

We use the system to process checks from customers. The system is easy to use, and allows us to make updates to the information scanned in. We are also able to flag certain types of payments so that we can review for processing.

Pros

  • providing check images
  • history of payments
  • flexibility in payment reviews

Cons

  • sometimes information is scanned incorrectly

Return on Investment

  • it allows our company to offer multiple ways to pay
  • stores history of transactions, so we can pull reports for audits

Usability

Deluxe Payment Exchange+ is GREAT!

Use Cases and Deployment Scope

We started using Deluxe Payment Exchange+ when a customer had presented it to us for payment. There are multiple avenues for receiving payments, which is nice. I always prefer the lowest or no fees if at all possible. Honestly, I was kind of skeptical about printing our a check on regular paper but I have had absolutely NO issues with this fee-free method.

Pros

  • Fast payment
  • Multiple payment options
  • Excellent security

Cons

  • Better payment option explanation
  • Better login options

Return on Investment

  • Not waiting on AR is always a HUGE plus.
  • Fast turnover on receivables

Usability

Deluxe gets the job done

Use Cases and Deployment Scope

We use this product for our lockbox and eLockbox needs. Our paper checks are mailed and processed by Deluxe and our electronic payments are processed through them, as well. We receive many paper checks as many of our customers are older and still write checks for their bills. We also receive a lot of electronic bill payments since we do not accept ACH payments ourselves.

Pros

  • Providing search options for researching payments
  • Working to get issues resolved quickly
  • Quick implementation

Cons

  • The same errors happen several times before it's actually fixed
  • Processing errors by staff, maybe due to turnover or new people taking over our payments
  • More typos than I would like

Return on Investment

  • Saves a lot of time for our AR employee
  • Makes payment processing more streamlined and efficient
  • The ability to track and research payments electronically is amazing. If we had to keep track of all the checks ourselves, that would be a mess

Usability

Deluxe Payment Exchange+ eChecks

Use Cases and Deployment Scope

Deluxe Payment Exchange+ has been a game changer for our organization. It gives us the ability to issue a check and have it signed by our CEO when she is traveling - and the processing time is awesome. Once the check is uploaded in Deluxe Payment Exchange+ and the CEO has reviewed it and the back up and signed the check it is immediately delivered to the payee via email!

Pros

  • allows check signors to sign checks when they are traveling
  • allows vendors to received payment same day
  • eliminates the need to mail payments via snail mail

Cons

  • the ability to set up multiple check signatures depending on who is signing the check
  • Deluxe Payment Exchange+ to sell check blanks that we could use if we want to have the check emailed back to the company and print out a paper check
  • More space on payee line

Return on Investment

  • shortened payment turnaround time
  • increased internal controls over check writing
  • added flexibility to our payment options

Usability

Other Software Used

MIP Fund Accounting

Deluxe Payment Exchange+ Review

Use Cases and Deployment Scope

I use Deluxe Payment Exchange+ to pay vendors that are not part of our regular payables cycle.

Pros

  • Ease of use
  • Universal acceptance
  • Secure way to pay.

Cons

  • More promotion

Return on Investment

  • Faster payment
  • Trusted source

Usability

Alternatives Considered

QuickBooks Online

Other Software Used

QuickBooks Online