DeskTime Reviews & Insights

Score10 out of 10

8 Reviews and Ratings

Community insights

TrustRadius Insights for DeskTime are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: The user-friendly interface of Desktime has been praised by many users, who find it easy to navigate and use. It has been described as intuitive and straightforward, allowing users to quickly get started with the tool.

Valuable Time Tracking Features: Users highly value the time tracking features offered by Desktime. They appreciate the ability to track time spent on different tasks and projects, as well as the detailed reports and analytics provided by the software. This includes automatic time tracking, manual time entries, project management capabilities, productivity analysis, and attendance tracking.

Effective Employee Monitoring: Desktime is commended for its effectiveness in monitoring employee activities. Users find it valuable for tracking employee work hours and progress on projects. Features like automatic screenshots and website/app tracking provide a detailed overview of how employees are utilizing their time. Some users have mentioned that this monitoring capability has helped them identify unproductive tasks and distractions, leading to increased productivity.

Reviews

3 Reviews

Great time tracking app for organization - easy to setup, detailed reporting dashboard

Rating: 10 out of 10

Incentivized

July 7, 2021

Use Cases and Deployment Scope

We're using DeskTime to track the team working hours, the app they are using, and we are also able to put the current task allocation here. This helps us to answer the question: "What are you working on right now?". By looking at the admin dashboard, we can see who is currently online [and] who is assigned to a specific project. The data is also easy to export to connect it with other apps.

Pros

Time Tracking - Just open the app and forget it
Dashboard Report - Detailed, easy to export

Cons

App resources usage - it's lagging sometimes

Likelihood to Recommend

DeskTime is best for a company that has many remote workers that spread into several areas.

Verified User

General Manager in Information Technology (11-50 employees)

Vetted Review

2 years of experience

Desktime NOW

Rating: 10 out of 10

Incentivized

June 16, 2021

Use Cases and Deployment Scope

Every department in our company currently uses Desktime to measure productivity of our employees while they are clocked in. We also use it to track hours logged and worked for pay. It also allows our employees to account for any idle or down time. Some employees also use it to track and manage special projects they are working on. It is used by management for the reporting features so we can see who our top performers are in different KPI’s.

Pros

Tracks productivity
Takes screenshots of activity
Ranks users based on performance
Can create and manage many teams
Can see all hours worked, arrivals and departures
Can dictate which websites are productive and unproductive

Cons

The ability to change or modify private time by management account
Inability for a user to turn off desktime
More detailed tracking of internet based activities

Likelihood to Recommend

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.

Shanna Kostopulos

Paralegal/Supervisor in Legal at Summit Conversions (11-50 employees)

Vetted Review

1 year of experience

View profile

DeskTime for all your time management needs!

Rating: 8 out of 10

Incentivized

May 11, 2021

Use Cases and Deployment Scope

DeskTime is used at our company to track employee time for project tickets. It's not being used by an entire organization, but on a team-by-team basis. The business problem that it addresses for this company is finding a good, efficient way to track how much time is being spent per employee, per project ticket.

Pros

Personal time management
Customer Service
Easy to use UI

Cons

Potential to over-monitor employee time usage
No task tracking feature
Realization of own poor time management

Likelihood to Recommend

I would say that a scenario where DeskTime is well suited is for personal use in a private business. DeskTime does exactly what it advertises, and it does it very well. However, I think there is a lot of potential for over-monitoring of your employees, or over-monitoring from high ups in larger companies. In a private business for personal use, you're only monitoring your own time management, so you can adjust as needed.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

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