Digital iD

Digital iD by Australia Post is a secure identity verification solution designed to help businesses verify their customers' identities in a secure and efficient manner. According to the vendor, this product offers streamlined identity checks that can reduce fraud risk, increase customer conversions, and ensure compliance. Digital iD caters to organizations of all sizes, from small businesses to large enterprises, and is utilized by various industries including government departments, financial services, sharing economy platforms, and proof of age verification services.

Key Features

According to the vendor, Digital iD provides an Identity Verification Portal that enables businesses to conduct identity checks for their customers without the need for integration. Customers can be invited via email to complete an ID verification check, and the results can be conveniently viewed on the web-based platform.

Digital iD offers Identity Document Verification (IDV) that compares the customer's identity documents against trusted issuer records, delivering almost instantaneous results. This feature aims to facilitate the onboarding process for new customers, reduce dropout rates, and minimize verification costs.

According to the vendor, Digital iD incorporates Know Your Customer (KYC) checks by providing access to a wide range of industry and proprietary data sources. This helps businesses fulfill their Anti-Money Laundering (AML) compliance obligations and identify high-risk individuals, including Politically Exposed Persons (PEP) and sanctioned individuals.

Digital iD simplifies the process of verifying customer identities, according to the vendor. It offers an integrated solution that assists businesses in meeting compliance requirements, enhancing conversions, and establishing trust. The reputation of Australia Post, which conducts millions of identity checks annually, adds credibility to the verification process.

The vendor emphasizes that Digital iD is committed to maintaining the highest standards of security and compliance. It surpasses industry benchmarks and is accredited under the Australian Government's Trusted Digital Identity Framework (TDIF). Additionally, the platform aligns with the Australian Government Information Security Manual (ISM) and employs OAuth 2.0 for online security.