Digital Pharmacist

Digital Pharmacist is a cloud-based platform offered by Digital Pharmacist Inc. According to the vendor, it aims to transform pharmacies' businesses by providing a comprehensive digital engagement solution. It is designed for pharmacies of all sizes, including independent pharmacies and chains, and is widely used by various professionals in the pharmacy industry, such as pharmacists, pharmacy owners, managers, technicians, and other healthcare professionals.

Key Features

Pharmacy Experience Dashboard: According to the vendor, the platform connects pharmacies to a comprehensive digital solution. It offers customizable website and app settings, allowing pharmacies to manage digital marketing campaigns, view metrics and reports, and handle prescription refills, transfers, messages, and voicemails.

Branded Healthsite and Mobile App: The vendor claims that the platform provides a customizable and HIPAA-compliant healthsite and mobile app for pharmacies. It enables secure prescription refills and transfers, facilitates patient communication and engagement, and seamlessly integrates with over 70 pharmacy management systems.

Patient Engagement Platform: According to the vendor, the platform offers a transformational solution to drive revenue and increase patient retention. It allows real-time conversations and task-based workflows, helps identify clinical opportunities, and enables the management of patients from the healthsite or pharmacy management system.

Digital Marketing: The vendor states that Digital Pharmacist provides a range of expert marketing services and support to attract more customers. It includes ad and reputation management, curated health resources, and targeted marketing campaigns to enhance the online presence of pharmacies.

Interactive Voice Response (IVR): According to the vendor, the platform offers a cloud-based and HIPAA-compliant IVR system. It allows pharmacies to manage incoming calls and automate tasks, providing a fully-configurable system that streamlines communication and improves customer service.