TrustRadius: an HG Insights company

What is Discuss.io?

Discuss.io is a video platform for global brands and agencies looking to conduct qualitative research conversations at scale. The software aims to help enterprise market researchers, UX researchers, product managers, sales professionals and CX departments streamline their workflow and ramp up consumer conversations. The key features of the platform include live video interviews, mobile screen share, interactive whiteboards and built-in auto-translation in 100 languages.

One of the most significant advantages of Discuss.io is its ability to provide businesses with an easy-to-use yet robust system that enables them to engage with customers across multiple countries while collecting real-time qualitative feedback. Moreover, the platform offers powerful tools such as hidden-back room observers and chat support which make it possible for businesses from all over the world to manage everything within a browser environment - from global recruiting in over 100 countries down to conducting interviews using pre-loaded stimuli sharing, annotation and flagging important moments.

Overall, Discuss.io provides a comprehensive suite of services including recruitment, discussion guide development moderation project management along with human translation, making it GDPR compliant adhering to ESOMAR specific requirements in Germany as well as being ISO 27001 certified.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Technical Details

Technical Details
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FAQs

What is Discuss.io?
Discuss, headquartered in Seattle, serves market research, customer and user experience teams with a video platform for customer insights and empathy. Enterprise-level brands and their partners can use Discuss.io to enable purposeful connections with their key audiences and to capture and share insights across their organizations in real-time.