Docebo Learning Platform Reviews & Insights

Score7.4 out of 10

42 Reviews and Ratings

Community insights

TrustRadius Insights for Docebo Learning Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Docebo is a versatile e-Learning platform that has been widely used to support various types of training needs across different industries. Users have found it to be a valuable tool for storing and organizing a vast library of training materials, including videos and other information. With the ability to store video links from platforms like YouTube, Docebo allows users to easily integrate external content into their training programs.

One of the key strengths of Docebo lies in its flexibility when it comes to training data formats. Users can store training materials in different formats such as PDF, PPT, SCORM, and more, making it easy to accommodate different learning resources. In addition to its storage capabilities, Docebo has also proven to be an effective communication tool by eliminating the need for manual training lists and email sign-up sheets.

Organizations have successfully utilized Docebo for various training purposes, including employee, customer, and partner training. For example, Conga University utilizes Docebo's features to provide comprehensive training programs. The platform is also used across entire organizations to enhance team members' skills and manage technological advancement lessons for customers. With its ease of deployment and relatively low cost, Docebo has become a go-to solution for organizations looking to streamline their learning and training processes.

The support team behind Docebo is highly responsive and provides suitable assistance when needed. Users have appreciated the prompt assistance, which further enhances the overall user experience. By saving time on content creation and offering interfaces for video conferences, Docebo not only increases employee motivation to learn but also enables seamless collaboration among learners.

Docebo addresses a wide range of learning needs within organizations. It can be used for core learning, safety training, code of conduct, anti-harassment training, as well as regulatory and industry-related learnings. Moreover, the platform also hosts employee resource group activities and non-required trainings, creating an inclusive learning environment. Beyond internal training, Docebo is also suitable for online learning and training of customers on technology. It offers a practical solution for creating relevant courses to help candidates prepare for interviews.

Overall, Docebo has gained global recognition and adoption across organizations due to its extensive range of use cases and the ease with which it addresses learning and training needs. By facilitating efficient knowledge sharing and fostering continuous learning, Docebo empowers organizations to enhance their educational initiatives and stay competitive in today's fast-paced business landscape.

Docebo Learning Platform Reviews

14 Reviews

Docebo Learning Platform - A Pricey Platform that Needs Some Upgrades

Rating: 6 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

Docebo Learning Platform is our learning management system. We use it to load eLearning SCORM files, track learner activity, and send messages to learners regarding their training. We also house training documents on the platform.

Pros

Reporting learner completion
Allows administrators to log in as users or example user profiles for troubleshooting or demonstration purposes
Relatively easy to navigate as an administrator

Cons

No gamification or AI coaching tools
Difficult for managers to view their team's upcoming training
No adaptive learning options
Very expensive
Hard to find reporting on individual learner progression
In my opinion, content library provider is awful
I think the Searchability is severely lacking

Likelihood to Recommend

Docebo Learning Platform is a nice-looking platform - definitely not as sleek as some, but impressive for an organization that has never used an LMS or has used a really old LMS. It has helped our company roll out an LMS and users find it friendly to navigate.

Verified User

Professional in Human Resources (501-1000 employees)

Vetted Review

2 years of experience

A blind pic for large organization, not so much for small fishes

Rating: 9 out of 10

Incentivized

September 22, 2021

Use Cases and Deployment Scope

I used to recruit for an Electronics manufacturing company. The challenge we faced our recruit needed to be adept in electronic products like TV, refrigerators etc. before even sitting in front of my client. But as my country people are weak in English so the technical specifications were a bit difficult for them to absorb. Moreover, it was difficult to train new candidates each time. So we created relevant courses to help our candidates prepare for the interview. I particularly liked Docebo as it allowed me to reuse my ppts without hassle. Which was a great time saver.

Pros

PPT import feature is my favorite. It will let you use your existing materials without a hiccup
The UI is clean and intuitive. My audience was able to use most of the features with ease
All learning analytics are easy to use and analyze offline easily
Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS

Cons

Docebo price is still not affordable for small organization
I would love it if Docebo allowed live training and keep them recorded for future reference
The system is still not open enough to collaborate with my recruiting-client's trainer for direct management of their content

Likelihood to Recommend

The solutions are really great for large organizations. Cost will be much lower and your cost to benefit ratio will be much higher but for a startup like ours, it's still a burden to carry such overhead for long. If you come from a large organization it is a better choice than all other options out there as you can minimize the cost by not carrying a large development team to include the latest features. Docebo has most of the things you can think of and even more.

Verified User

Partner in Human Resources (1-10 employees)

Vetted Review

1 year of experience

A Learning Platform to Consider

Rating: 7 out of 10

Incentivized

September 17, 2021

Use Cases and Deployment Scope

Docebo is being used across the organization globally! It addresses all of our learning and training needs.

Pros

Good user interface
Managing Courses / Content
Provides a whole-istic view of training from corporate to career

Cons

Marking training as complete once a user has completed fully
On-the-go Course Access
Support

Likelihood to Recommend

If you are looking for customization and control of a platform Docebo is for you! If you are looking for automated emails/communication, I think this is a fail, as there are bugs with this which cause confusion, a lot. Communication is key!

Verified User

Manager in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Docebo Learning Suite - Smart and developed learning software

Rating: 9 out of 10

Incentivized

September 17, 2021

Use Cases and Deployment Scope

Docebo Learning Suite is used across the entire organization to enhance [the] skills [of] our team members. The technological advancement lessons that update our customers are effectively managed by this platform. It is easy to deploy the product within an organization at [a] relatively low cost. The support team can be easily reached and offer suitable assistance. It has saved us more time on content creation enabling my colleagues and I to dedicate more time [to] learning.

Pros

It is excellent in offering digital lessons.
It is the hub of skill improvement in any business enterprise.

Cons

It can be developed to offer video conferences more effectively.
It has no great room for improvement.

Likelihood to Recommend

Our team members can access developmental skills and improve their service delivery skills with time. Absent members can track what has been learned and be on the same page with other members. It creates [a] conducive environment for learning, giving all the necessary materials required for successful lessons. It has [a] great UI that is flexible for learners. Learning from Docebo [Learning Suite] can be easily organized from anywhere and is mobile friendly, making the content to be more flexible.

Carly Richardson

Digital Marketing Specialist in Marketing at Latam Digital Marketing (51-200 employees)

Vetted Review

2 years of experience

View profile

Docebo made our LMS UI much better

Rating: 7 out of 10

Incentivized

April 20, 2021

Use Cases and Deployment Scope

We use Docebo [Learning Suite] across all departments for core learning such as safety, code of conduct, anti-harassment trainings but also for regulatory and industry related learnings that may be segmented throughout our businesses. We do additionally use the platform to host our employee resource group activities and other non-required trainings that employees may want to take as on-demand content offerings.

Pros

Creation of curated learning paths
Ability to pull in content from a variety of sources
Auto assignment of users to paths
User experience of home page

Cons

Manual enrollment of users to new paths
Feeds from HRIS can be finicky
Tracking user engagement and completion is not as quick as I'd like

Likelihood to Recommend

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Verified User

Program Manager in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Docebo - a brand customizable, wide functionality LMS with poor service and support

Rating: 5 out of 10

February 23, 2021

Use Cases and Deployment Scope

We use Docebo for online learning for training of our customers on our technology in addition to in person training.

Pros

Incorporate your own branding
Accepts different formats of elearning courses (scorm, videos, documents, etc)
added functionality such as Social learning, iLT, viLT, certfications and retraining

Cons

Service and support
The LMS is glitchy
The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence

Likelihood to Recommend

It is a good LMS if you have industrial or corporate customers where you need to incorporate your own branding. It is not as appropriate for education or government customers. It has a wide variety of functionality such as Social learning, certifications and retraining, vILT, webinar which is nice to expand capability.

Verified User

Project Manager in Sales (5001-10,000 employees)

Vetted Review

3 years of experience

Docebo LMS Review

Rating: 9 out of 10

Incentivized

November 11, 2019

Use Cases and Deployment Scope

Docebo is being used by the entire organization. Individual departments have used it to customize their training requirements. It is a good tool where a library of training, videos, and other information can be stored. Video links can be stored from youtube and other websites. Training data can be stored in different formats like PDF, PPT, SCORM, etc. Besides being a good library, Docebo has also acted as a good communication tool. Manual training lists, email signup sheets have been eliminated.

Pros

I really liked the user training in Docebo. It shows how users can access different modules.
Training reports.
The cloud-based system allows you to connect from anywhere.

Cons

Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
LMS admin cannot proxy into another user's account.
Training videos have a size limit.

Likelihood to Recommend

It is a good tool that helps design the training curriculum. It is easy to set up reminders when courses are overdue and run various reports. There is an issue with system latency, especially with video training. After the video is complete, and if you click exit, the status does not update under my records.
There are times when the user can click on a video and work on other tabs. There should be functionality where the video stops when the Docebo page is not being accessed.

Shreshthi Mehta, PMP®, PHR®

HR Analyst in Human Resources at Reliant Medical Group (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Your best online learning platform.

Rating: 9 out of 10

Incentivized

November 12, 2018

Use Cases and Deployment Scope

This tool is being used in all departments for all learning, as Docebo increases the motivation of employees to learn. Docebo allows me to give online courses to all employees of the company, on topics of interest such as sales, marketing, and others. Best of all, it has interfaces for video conferences, and you can track the courses.

Pros

Helps learning and team training.
Reduces work time
Reduces costs in very expensive courses.
The platform is based on a cloud which helps you save everything and share.
You can manage and direct the courses online.
It allows you to follow up on certifications
Your staff will be prepared professionally

Cons

The courses are not recognized in some universities
The files are very heavy, which means that sometimes the program does not respond with the desired speed
Without internet it does not work as we wish

Likelihood to Recommend

Docebo is very well suited to all those companies that need to be constantly updated on issues, such as sales or technology, because through this tool you can have your person updated on specific topics. Docebo Learn is driven by artificial intelligence, which makes your work faster and easier to find. It is a very didactic tool--you can make video conferences, chat, and forums. It also allows you to evaluate the skills and knowledge of your employees.

jose lamas

Analista de datos in Information Technology at Yulio Travel Corp (51-200 employees)

Vetted Review

View profile

Docebo Leaves Much to Be Desired and Their Support is Dismal

Rating: 4 out of 10

August 1, 2017

Use Cases and Deployment Scope

Docebo is the LMS we use for our Conga University site, which supports employee, customer, and partner training.

Pros

The user interface is well designed and for the most part very intuitive.
Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
Docebo is an open system that has many integrations.

Cons

The new certification module is not very robust. To me this is typical of many of their modules/apps you can integrate into the system. to say the least, they leave much to be desired (for example, I never could get eCommerce to work properly).
Support has been truly awful the last few weeks - not only am i not getting timely responses, but i am not getting helpful responses. Functionality I paid for does not work and support, when they respond, seem to be at a loss as to how to help me.
Easier to customize and a more consistent experience across the product.
In three years I do not believe they have implemented any of my feature requests. It is a shame because many of their new features seem to have a lot of potential, but after I get in and use.
It feels a bit like Docebo is "nickel and diming." Some of the paid apps seem to be functionality that should be included in the basic subscription (eCommerce, gamification, having an https domain, etc.).

Likelihood to Recommend

If you need to get up and running quickly with an online training system, are okay with mediocre functionality, and want to use course content from their marketplace, Docebo is a good option. If you want a more powerful system and good support, then I do not recommend Docebo.

Ryan Burke

Manager, Product Education in Customer Service at Conga (201-500 employees)

Vetted Review

3 years of experience

View profile

My experience with Docebo LMS

Rating: 9 out of 10

Incentivized

November 16, 2016

Use Cases and Deployment Scope

We are a consulting company that represents Docebo in Brazil. We sell, deploy and support technically the platform for our customers. We have choosen Docebo after studying 4 or 5 similar solutions. Actually Docebo is used to support e-Learning projects for different types of demands and/or industries.

Pros

Ease-of-use: very friendly, intuitive, simple processes for administration.
Flexible and simple content publishing: easy to manage learning plans, upload learning content in several formats, assessment/testing creation/control.
Modular features: allow to activate/dactivate features, some of them are paid. Very useful to set up the platform accordingly.

Cons

I believe the pricing positioning could be improved, specially to support projects with more than 350 active users.
It would be great if the product had an integrated authoring tool to create more compelling learning content inside the platform. Today it is possible to convert PPT files or upload videos.
The Brazilian Portuguese version could be improved. It is possible to apply adjustments using the translation tool, but a few resources are always in English.

Likelihood to Recommend

Extremely well suited for simple projects, when the customer process is simple or there is no process.
It is less appropriate for complex projects, when software customizations may be needed (they are possible but costs may increase a lot).

Luciano Gardesani Marques

Account Executive in Sales at Clarity Solutions (11-50 employees)

Vetted Review

Reseller

2 years of experience

View profile