TrustRadius: an HG Insights company

Document360 Reviews & Insights

Score9.2 out of 10

13 Reviews and Ratings

Get a Demo

Community insights

TrustRadius Insights for Document360 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Wide range of features: Many users have praised the tool for its wide range of features, including creating backups and restores, role-based access control, and a well-featured text editor. This has allowed users to customize the tool according to their specific needs.

Easy information sharing: The ability to create a discussion platform and post articles, along with advanced search functionality for articles, has been appreciated by reviewers. This makes it easy to find and share information within the tool.

Simple article management: Several users have found it simple to update and create articles using the tool. This ease of use enables them to maintain a knowledge base effectively and answer customer queries efficiently.

Document360 Reviews

1 Review
Engineering

Easy to learn and use

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I have been using Document360 to write information about my projects. It makes it easier and more manageable for me and other team members. I love the permission-based feature where I want a certain person to access files then only they can access it. Also, it is easy to create backup and restore from backup.

Pros

  • Creating Backup and restore.
  • Roles and Permission based access.
  • Well featured text editor.
  • Versioning.

Cons

  • Adding support to include large videos and images online.
  • Integration with Salesforce.
  • Auto correct spellings and word suggestion.

Likelihood to Recommend

One feature about Document360 that I would say stands out the most is the fact that it is easy for me to use even though I don't have any experience using HTML. Around 2 hours of training is all that is required. The point I am trying to make is, it is easy for anyone to learn it and use it in daily life.
JD
Jenil Desai
Staff Software Engineer in Engineering at Palo Alto Networks (Computer & Network Security, 10,001+ employees)
Vetted Review
Document360
1 year of experience
View profile