Community insights
TrustRadius Insights for Easy Redmine are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ticketing System: Users find Easy Redmine to be a very good ticketing system, allowing them to set up different projects where customers can open tickets. Several users have praised the software for its ease of use and functionality in assigning tasks, prioritizing them, and tracking time.
Helpdesk Capabilities: Easy Redmine offers helpful helpdesk capabilities that users appreciate. However, some users mention that customer responses can create confusion by duplicating tasks.
Continuous Improvement: The software has been continuously improved over the years based on customer needs, with the team focusing on building better modules. This dedication to improvement is highly valued by users.
Easy Redmine Reviews
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